Shipping Coordinator
4 days ago
Company Description
**Job Description**:
The Shipping co-ordinator will work within the Aftersales team to co-ordinate shipping of spares orders, projects and new machinery. Reporting to the Customer services team leader, this is a varied and exciting role. In addition, the Shipping co-ordinator is expected to work with colleagues throughout the business to achieve the best possible result for Syntegon as a whole.
**Key Responsibilities**
- Responsible of shipping spare part orders with couriers, including generating export paperwork.
- Responsible of shipping arrangements for new machinery and projects
- Customer contact to resolve customer/supplier shipping issues
- Checking and approval of supplier invoices
- Compliance with Exporting procedures including revenue and customs duty/tariff procedures
- Using the ERP system for invoicing and general order administration
- Provide information and assistance regarding availability of Spare Parts, and notification of order progress
- Process customer quotation requests including pricing calculations and proactively follow-up on open quotations
- Updating of the ERP system and Portals with standard part/supplier data.
- Work in coordination with internal departments and b2b entities
- To work with managers and departments, to implement new procedures and working practices in order to achieve “best working practice”.
- Maintenance of the Install base, warranty period records and general documentation
- Maintain and generate documentation of processes
**Qualifications**:
**Specific Features**:
- Ability to engage and influence all levels of organisation both internally and with customer
- Excellent prioritisation and workload management of self
- Willing to take responsibility and make decisions confidently
- Good business acumen
- Valid work permit to enable employment in the UK
- Autonomous, resilient & resourceful approach with a positive ‘can do’ attitude
- Excellent problem solving skills
- Excellent communication skills, verbal and written.
- Enjoys collaborating with others in a team environment
**Knowledge, Skills and Experience required**:
The job holder will hold the following knowledge, skills and experience;
- Strong attention to detail
- Excellent time management skills
- Strong prioritisation and organisation skills
- Excellent communication skills in multicultural environment
- Organised, structured and self-driven working style
- Good problem solving skills and reliability
- Ability to multitask
Additional Information
**Remuneration & Benefits**
- Competitive salary
- 25 days holiday per year + public holidays
- Staff discount for various retailers including access to company benefits platform (Perkbox)
- Medical cash plan
- Flexi Time
- Life Assurance (7 x annual salary)
- Income protection
- An excellent opportunity to gain experience within a global company
Syntegon is a global employer that values diversity within the company, we celebrate differences and foster an environment in which all identities are equal.
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