Current jobs related to Customer Service Advisor - Abergavenny - Transport for Wales

  • Customer Service and Sales Advisor

    4 months ago

    Abergavenny, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Customer Service and Sales Advisor** **Salary (dependant on experience)** **Full Time, Permanent Contract** **Location: Abergavenny Agency, Abergavenny, NP75PN** **Monday - Friday to 9am to 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and...

  • Christmas Customer Advisor

    3 months ago

    Abergavenny, United Kingdom Boots Full time

    Summary Job Reference: - 217468BR Abergavenny, Cross Street Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Abergavenny, Cross Street store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...

  • Customer Advisor

    3 months ago

    Abergavenny, United Kingdom Boots Full time

    Summary Job Reference: - 229749BR Abergavenny, Cross Street Permanent 5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Client Services Advisor

    3 months ago

    Abergavenny, United Kingdom Synlab Full time

    SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law. SYNLAB Laboratory Services has 2 in-house laboratories offering a wide range of pathology tests including...

  • Client Services Advisor

    4 months ago

    Abergavenny, United Kingdom Synlab Laboratory Services Full time

    SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law. SYNLAB Laboratory Services has 2 in-house laboratories offering a wide range of pathology tests including...

  • Retail Sales Advisor

    1 month ago

    Abergavenny, Monmouthshire, United Kingdom Priority Recruitment Full time £11

    Position: Retail Sales Advisor Location: Abergavenny Hourly Wage: £11.44 Per Hour - Part-time Contract HoursPotential Earnings:Between £300 - £600+ monthly Working Hours: Operating hours are 9:00 am - 5:30 pm Monday to Saturday & 10 am - 4 pm on Sunday. Ideally a 3-day work week Priority Recruitment is excited to offer this unique opportunity for a Retail...

  • Customer Advisor

    3 months ago

    Abergavenny, United Kingdom Boots Full time

    Job Reference: 204773BR Abergavenny, Cross Street Permanent Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working...

  • Customer Service Representative

    2 weeks ago

    Abergavenny, Monmouthshire, United Kingdom John Lewis & Partners Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and...

  • Customer Service Representative

    2 weeks ago

    Abergavenny, Monmouthshire, United Kingdom John Lewis & Partners Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and...

  • Customer Service Representative

    2 weeks ago

    Abergavenny, Monmouthshire, United Kingdom FatFace Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and Thank Customers: Welcome and thank customers...

  • Customer Service Representative

    2 weeks ago

    Abergavenny, Monmouthshire, United Kingdom FatFace Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and Thank Customers: Welcome and thank customers...

  • Customer Service Representative

    2 weeks ago

    Abergavenny, United Kingdom John Lewis & Partners Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant at John Lewis & Partners. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    2 weeks ago

    Abergavenny, United Kingdom John Lewis & Partners Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant at John Lewis & Partners. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding...

  • Retail Sales Advisor

    3 months ago

    Abergavenny, United Kingdom Nevill Recruitment Full time

    **Do you fancy a career change?** Get Connected is the largest privately owned phone retailer in the UK, looking for talented Retail Sales Advisors to work in all three of the following stores in Pontypool, Abergavenny and Brynmawr. Offering a very competitive basic salary up to £25,000 p.a. dependent on experience and skill set with a realistic OTE...

  • Customer Service Assistant Level 1

    4 months ago

    Abergavenny, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Abergavenny** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Flexible Mon - Sat 6am - 8pm** **Flexible Sunday 9.30am - 4.30pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with...

  • Customer Service Assistant Level 1

    3 months ago

    Abergavenny, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Abergavenny** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Flexible between**: **Monday - Saturday 6am - 8pm** **Sunday 9am - 4.30pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on...

  • Customer Service Assistant Level 1

    3 months ago

    Abergavenny, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Abergavenny** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Saturday flexible between 6am - 6.30pm** **Sunday flexible between 9.30am - 4.30pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want...

  • New Homes Sales Consultant

    2 weeks ago

    Abergavenny, Monmouthshire, United Kingdom Brook Street UK Full time

    About the RoleWe are seeking a highly motivated and experienced New Homes Sales Advisor to join our team at Brook Street UK. As a key member of our sales team, you will play a crucial role in driving sales growth and delivering exceptional customer service.Key ResponsibilitiesSupport and report to the Sales Manager to achieve sales targets and...

  • New Homes Sales Consultant

    2 weeks ago

    Abergavenny, Monmouthshire, United Kingdom Brook Street UK Full time

    About the RoleWe are seeking a highly motivated and experienced New Homes Sales Advisor to join our team at Brook Street UK. As a key member of our sales team, you will play a crucial role in driving sales growth and delivering exceptional customer service.Key ResponsibilitiesSupport and report to the Sales Manager to achieve sales targets and...

  • Residential Sales Consultant

    1 month ago

    Abergavenny, Monmouthshire, United Kingdom Brook Street UK Full time

    Brook Street is collaborating with a reputable organization in search of a New Homes Sales Advisor for a full-time, permanent position.Key Responsibilities:Assist and report directly to the Sales Manager.Engage actively in the sales process for new residential properties, sites, and developments.Strive to meet and surpass sales objectives.This role is...

Customer Service Advisor

5 months ago

Abergavenny, United Kingdom Transport for Wales Full time

**We are actively recruiting for our talent pool located at Abergavenny, Cwmbran & Hereford Stations, if you are already in the talent pool for this location, your postion will not be impacted.**

**Who we are**

**Join Our Journey - Together we will Make it Happen**

Here at Transport for Wales we are preparing for the future. We will be building new stations, introducing new trains, and transforming the rail network across Wales and the Borders. This brings opportunity - for Wales’ economy, and for you.

Our vision is to create a world-class railway that will enable Wales to prosper for generations to come. But achieving this depends on the quality of our 2600+ people and the environment we create to enable them to succeed.

**Role responsibilities**

We currently have exciting opportunities to join our stations team as a Customer Service Advisor (CSA) at our **Abergavenny, Cwmbran & Hereford Stations. **(Please note you may be required to travel between all 3 locations).

As a Customer Service Advisor (CSA), you will aim to deliver a positive and friendly approach to the key customer-facing roles we have. You could find yourself spending your days at any of our three important areas:

- Assisting customers in buying their tickets at our busy booking offices;
- Checking customer tickets as they pass through ticket gate barriers;
- Or working on the platforms, responsible for the safe dispatch of the trains

Your role will be varied, and you will need to be able to think on your feet whilst assisting passengers. Being passionate about customer service is a must.Our stations teams are given the responsibility and ownership to make a difference.

By engaging with customers to enable their needs to be met; providing accurate information and advice for customers to make informed decisions regarding our services; in doing so increasing customer confidence in our teams and organisation.

Following tried and trusted procedures to ensure the safety of our customers and colleagues remains paramount.

Essential requirements to be considered for this role:

- Able to deliver extraordinary front-line customer service
- A self-starter with a can-do attitude
- Able to make decisions in a confident manner
- Able to remain calm yet confident and customer focussed in a crisis
- Comfortable working within strict procedures, following rules and regulations
- Willing to work as part of a team or independently
- A strong communicator both, verbal and written skills

As a train operating company, we are there for our customers whenever they need to travel - this means that you will be happy to work a variety of shifts, including bank holidays and weekends.

**Welsh Language Skills**

Transport for Wales Rail Limited supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills.

We fully support staff who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

**Equal Opportunities**

At Transport for Wales Rail Limited we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

**Joining our Talent Pool**

If you are successful after interview stage but there is not a role immediately available, you will be placed into our Talent Pool for a period of 12 months where you will be considered as and when a suitable position arises.

**Next steps**

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.