Customer Service and Sales Advisor

3 weeks ago


Abergavenny, United Kingdom NFU Mutual Agency Full time

**The Role**:
**Customer Service and Sales Advisor**

**Salary (dependant on experience)**
**Full Time, Permanent Contract**
**Location: Abergavenny Agency, Abergavenny, NP75PN**
**Monday - Friday to 9am to 5pm**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Abergavenny Agency.

**About the role**:
As an NFU Mutual Customer Service & Sales Advisor you’ll be the backbone of the team in our Abergavenny where you’ll deliver the best possible customer service to new and existing customers. This is a truly varied role where you’ll have the opportunity to focus on your own continuous development. We’re a team that puts our customers at the heart of everything we do. It’s what we’ve built our reputation on and as a Customer Service & Sales Advisor you’ll focus on bringing your personality to the role and establishing long term, effective relationships with new and existing customers. We’re all about warm personalities, quality conversations and a customer-first attitude, so you’ll be fully trained before promoting and selling NFU Mutual products and services that meet our customer’s needs.

**About you**:
Whatever your background, if you’re enthusiastic, willing to learn and open to new ideas. You bring an approachable style to building relationships with customers and colleagues alike joining our team could be for you.

To join our team, you will have:

- Experience working in a customer service environment
- Have excellent telephone skills with a polite and friendly attitude
- Experience of working within a regulated environment would be desirable however not essential as we will provide you with all of the training you need to be successful within this role.
- A Minimum of 5 GCSE’s or Equivalent with a “C” or above in English and Mathematics
- **

**For more information please call Richard Pittman on 01873 853665 Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.



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