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Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our business.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and recommendations.
- Contribute to the visual merchandising and store displays, ensuring that the store looks appealing and inviting to customers.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong product knowledge and ability to learn quickly.
- Ability to work collaboratively as part of a team.
- Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The opportunity to work with a leading retailer and contribute to the success of our business.
