Customer Service Representative
4 weeks ago
We are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.
Key Responsibilities- Provide high-quality customer service and support to customers via phone, email, and social media.
- Resolve customer queries and issues in a timely and professional manner.
- Work collaboratively with colleagues to ensure customer needs are met.
- Develop and maintain a deep understanding of our products and services to provide accurate information to customers.
- Contribute to the development and implementation of customer service initiatives to improve customer satisfaction and loyalty.
We offer a range of benefits and opportunities to support your career development and well-being, including:
- A competitive salary and bonus scheme.
- A comprehensive training program to develop your skills and knowledge.
- A range of flexible working arrangements to support your work-life balance.
- A generous pension scheme and other benefits.
- Ongoing support and development opportunities to help you achieve your career goals.
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to making a positive impact on our customers, communities, and the environment. We are proud to be a Disability Confident employer and welcome applications from under-represented groups.
We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed. We believe that our differences are what make us stronger, and we are passionate about creating a culture that reflects the diversity of our customers and communities.
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