Administrator
6 months ago
Job Description
Appointments / Admissions Administrator
Woodland Hospital | Permanent | Competitive
The Role
Exciting opportunities have arisen at Woodland Hospital as we continue to expand with Glendon Wood Hospital our brand new day case facility based in the Glendon area of Kettering.
We are seeking enthusiastic and highly motivated individuals with excellent interpersonal and customer services skills. You will be joining one of our successful teams (NHS Appointments /NHS Admissions). The successful applicants will take pride in ensuring all our patients receive a first class experience. Other aspects of the role are; working with different stakeholders within the business such as; Consultants/ Medical Secretaries and the Senior Leadership team. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results.
The working hours will be 37.5 hours per week, to be worked flexibly, Monday to Friday between 08.00-17.00.
High-level duties include:
- Patient enquiries
- Consultation bookings
- Theatre bookings
- Outpatient bookings
- Liaising with secretaries & consultants
- Supporting patients with their enquiries
What you’ll bring with you
- Proven track record of achieving targets whilst maintaining an outstanding level of customer service
- The ability to work under pressure whilst remaining patient/ consumer focused
- Excellent verbal and written communication skills
- Proficient computer skills to include Excel and Word
- Experience working in a private healthcare setting is preferred
What we give back to you
- Competitive salary
- 25 days’ annual leave pro rata
- Contributory Pension Scheme
- Private Healthcare on completion of probationary period
- Life Assurance and other employee benefits
- Ongoing training and development
- Free parking and subsidized staff restaurant
About Us
The Woodland hospital in Kettering has four theatres operating 6 days a week, covering a diverse range of elective services including Orthopaedic, Spinal, Pain, General surgery, Weight loss Surgery, Cosmetic Surgery, Urology, Gynaecology, ENT and Ophthalmology. We have a 23 bedded inpatient ward and 19 Day case Rooms /Bays. We also have a pharmacy and physiotherapy unit and radiology services at the hospital.
Glendon Wood Hospital works closely with Woodland Hospital with clinical staff moving across both sites as well as some non-clinical staff moving between the two sites in support of the clinical activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients, physiotherapy and a full imaging suite including CT, MRI and mammography.
Committed to quality, equality and opportunity for all.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.
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