Speciality Pa

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 4

**Main area**
- Family Health
- **Grade**
- Band 4
- **Contract**
- Permanent
- **Hours**
- Part time - 30 hours per week (30 hours per week)
- **Job ref**
- 164-4897545**Site**
- QMC Campus
- **Town**
- Nottingham
- **Salary**
- £23,949 - £26,282 pro rota
- **Salary period**
- Yearly
- **Closing**
- 22/01/2023 23:59Job overview

A vacancy has arisen for a Speciality PA to join the Family Health Paediatric admin team based at the Nottingham Queens Medical Centre Campus.

Working as part of a team the post-holder will provide a high quality administrative service to consultants and their teams. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills, and be well motivated and reliable.

You will be an enthusiastic and conscientious team player. You will be able to work under pressure, have excellent word-processing, written and verbal skills with excellent time-management and organisational skills.

Main duties of the job

In addition to the summary you need to familiarize yourself with full Job Description and Person Specification documents attached.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will be able to work as part of a team to ensure the smooth running of a busy department.

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines. The ability to manage your time, organise and prioritise your workload whilst remaining patient focused is essential.

The successful applicant will have obtained 5 GCSE passes which will include English Language and Maths at grade C or above, will have a word processing or typing qualification (or experience); NVQ level 3 in Administration or equivalent experience.

The successful applicant will have excellent audio typing skills and be competent in the use Microsoft packages. Work based experience within hospital or health care setting is desirable but not essential.

You will need to be able to demonstrate a clear understanding of confidentiality issues and to respond to queries within and outside of the organisation in a professional and empathetic manner using your own judgement and decision making skills. You must be able to clearly and accurately convey information verbally gathered via the telephone and from both verbal and documented reports.

Working for our organisation

The Specialty PA is an integral part of the Family Health Paediatric team. We offer a wide range of care and pride ourselves on our efficient and quality service.

We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

Detailed job description and main responsibilities

KEY JOB RESPONSIBILITIES

To manage Advice & Guidance requests

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.

Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines

Establish and maintain admin systems/ databases

Dealing with incoming mail, results/reports management

Attending/organising meetings, take minutes.

Ensure RTT patient data quality is accurate.

Key point of contact for consultant

Communication link to directorate management team, regarding consultant leave/service issues

Dealing with consultant queries/visitors, managing consultant diary.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.

Liaise with Waiting List Co-ordinators to ensure patients are treated within breach dates

Person specification

Training and Qualifications

Essential criteria
- Minimum 3 GSCEs or equivalent to include English Language
- NVQ level 3 in administration or equivalent

Desirable criteria
- ECDL or equivalent

Communication and relationship

Essential criteria
- Complete letters,forms,reports using computerised technology
- Maintain confidentiality, sensitivity and empathy in communication
- Able to clearly and accurately convey information verbally and in written format

Desirable criteria
- Experience in managing a team

Planning and Organisation

Essential criteria
- Demonstrates an ability to organise own work schedule
- Ability to prioritise workload
- Work within prescribed deadlines

Physical skills

Essential criteria
- Frequent use of VDU equipment
- Frequent sitting at keyboard

Analytical and Judgement skills

Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
- Works in line with organisational targets and objectives

Experience

Essential criteria
- Secretarial experienc

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