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Business Support Officer

5 months ago

Queensferry, United Kingdom Hft Full time

**Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities?**

At Hft, we are currently recruiting for a **Business Support Officer** to join our team. The role will be based in Queensferry, Flintshire (however you may be required, where necessary, to travel between key locations within the region). We are looking for an individual that supports our mission: to create the best life possible for the people we support.

**About the role**

As a Business Support Officer, you will support an individual area and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) mobile phone devise management and registered area office management.

Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.

**Responsibilities include**
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Additional administration tasks
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management

**About you**
- Previous administration experience
- Strong IT knowledge, including experience of using Microsoft office suite with the ability to produce reports and presentations within Excel, Word and PowerPoint
- Experience working in an office environment
- Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation
- Experience managing sensitive data including workforce documentation
- Ability to work in a fast-paced environment
- Ability to learn and adapt to new systems and processes
- Positive attitude to people with learning disabilities
- Ability to maintain attention to detail and accuracy

**We offer**
- 33 days annual leave (including 8 days statutory Bank holidays)
- Access to the Hft Plus benefits package
- Access to award-winning training and development
- Annual staff award scheme
- A contributory pension scheme & life assurance
- Free DBS Check

**Salary**: Up to £23,559.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Ability to commute/relocate:

- Queensferry: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person