Customer Support Administrator

3 days ago


Bedford, United Kingdom Identifi Office Professionals Full time

**Customer Support Administrator - Bedford - £25,000**

Fantastic opportunity for an Administrator with strong communication skills to join their business support team. You will be self-motivated, enthusiastic, bright and able to work independently and on your own initiative.

**Main responsibilities**:

- Process Customer orders accurately and in a timely fashion, providing feedback to customers on delivery eta.
- Proactively deals with customer support messages via telephone or Web promptly to enhance the customer service experience.
- Accurately records and logs interaction with customers and updates account information and able to retrieve this information to create reports for management
- Responds to queries as they arise, liaising with other departments (where necessary) to resolve issues in a timely manner.
- Keeps up to date with product range and product knowledge, including new products, services, and promotions on sales.
- Generates and organises a collection of authorised returns when requested.

**Key Skills**:

- Exceptional administration, planning and organisational skills.
- Excellent verbal and written communication skills.
- Ability to remain discreet and retain confidential information
- Ability to work independently as well as in a team environment.
- Ability to build strong working relationships with colleagues and customers
- Highly motivated, with a positive ‘can-do’ attitude & tenacity
- Ability to flex working style and activity to best meet the needs of the business
- Resilient, with the ability to prioritise and stay calm and collected under pressure
- High level of proficiency in the use of Microsoft office tools (Word, Excel and Powerpoint)
- Wanting to learn and develop

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Administrative: 1 year (required)

Work Location: Hybrid remote in Bedford



  • Bedford, Bedford, United Kingdom Identifi Office Professionals Full time

    Processing orders Administration Customer Service**Customer Support Administrator - Bedford (Hybrid)- £24,000**Fantastic opportunity for an Administrator with strong communication skills to join their customer service team. You will be self-motivated, enthusiastic, bright and able to work independently and on your own initiative.In this role you will be...


  • Bedford, United Kingdom Osborne Appointments Full time

    Are you looking for an exciting opportunity to work in a small and friendly team, providing exceptional **Customer Support**? Look no further! We are currently hiring for a **Customer Support Administrator** to join a team at on Wilstead Industrial Estate. You will be a team player, with a positive attitude and a willingness to go the extra mile to ensure...


  • Bedford, United Kingdom THX Limited Full time

    **Customer Service Administrator, Full Time, Great Barford, Bedfordshire** - Working hours in this role are 8.00am to 5.00pm, Monday to Friday._ Do you want to join a team that is transforming customer experience in a growing industry? Do you have experience of administration with the ability to maintain excellent attention to detail in busy, rapid...


  • Bedford, United Kingdom Eclectic Recruitment Full time

    I am currently recruiting for a Customer Service Administrator to work for a fantastic organisation based just south of St Neots. They’re looking for someone who has experience working in a customer service or sales environment and has previous administration experience. **Typical duties would include**: - Assisting the Sales team with administrative...


  • Bedford, United Kingdom Identifi Office Professionals Full time

    Bedford client is offering a great opportunity for a Customer Service Administrator to join a small but fast paced sales department. The role requires an organised, enthusiastic self-starter who thrives when working independently, has skills in administration and delivers to tight deadlines. This role reports directly to the Head of Sales and will be...


  • Bedford, United Kingdom Ascendant Recruitment Full time

    Customer Service Administrator 12 month fixed term contract £24,(Apply online only).00 Bedford Our Bedford based client is looking for a Customer Service Administrator to support their busy Pensions Department on a 12 month fixed term contract basis. You must be willing to work from the office. The purpose of this role is to deal with the day-to-day...


  • Bedford, United Kingdom Furniture Village Full time

    We are looking for a **Customer Care Administrator **who can share our ambitions and values to join our team based in **Milton Keynes**. You will join us on a full-time, permanent basis and in return receive a competitive salary of **£29,500 + Bonus per annum**. Here at Furniture Village, we have built a hugely successful retail business with a winning...


  • Bedford, United Kingdom Ascendant Recruitment Full time

    Customer Service Administrator12 month fixed term contract£24,(Apply online only).00BedfordOur Bedford based client is looking for a Customer Service Administrator to support their busy Pensions Department on a 12 month fixed term contract basis. You must be willing to work from the office. The purpose of this role is to deal with the day-to-day call...


  • Bedford, United Kingdom Furniture Village Full time

    Customer Care Administrator Bedford, Bedfordshire, Permanent £29500.00 to £32450.00 We are looking for a Customer Care Administrator who can share our ambitions and values to join our team based in Milton Keynes . You will join us on a full-time, permanent basis and in return receive a competitive salary of £29,500 + Bonus per annum ....


  • Bedford, United Kingdom Furniture Village Full time

    Customer Care Administrator Bedford, Bedfordshire, Permanent £29500.00 to £32450.00 We are looking for a Customer Care Administrator who can share our ambitions and values to join our team based in Milton Keynes . You will join us on a full-time, permanent basis and in return receive a competitive salary of £29,500 + Bonus per annum ....


  • Bedford, United Kingdom Ascendant Recruitment Full time

    Customer Service Administrator12 month fixed term contract£24,000.00BedfordOur Bedford based client is looking for a Customer Service Administrator to support their busy Pensions Department on a 12 month fixed term contract basis. You must be willing to work from the office. The purpose of this role is to deal with the day-to-day call logging/customer...


  • Bedford, United Kingdom Ascendant Recruitment Full time

    Customer Service Administrator12 month fixed term contract£24,000.00BedfordOur Bedford based client is looking for a Customer Service Administrator to support their busy Pensions Department on a 12 month fixed term contract basis. You must be willing to work from the office. The purpose of this role is to deal with the day-to-day call logging/customer...


  • Bedford, United Kingdom Osborne Appointments Full time

    **Sales Support Administrator** Are you an experienced Sales Support Administrator? Do you have excellent Customer Service skills? If so I may have the role for you! OA are working with a client based in Bedford who are looking for a **Sales Support Administrator** to join their team. Our client produces steel panel radiators, combi boilers, high...


  • Bedford, United Kingdom Philex Electronic Limited Full time

    Philex is offering a great opportunity for an experienced customer service administrator to join our busy and tight knit team in our Sales Department. This is a varied role encompassing normal customer service duties such as order input/returns etc. and we are looking for someone who has or is: - Great communication skills, both oral and written, with a...


  • Bedford, United Kingdom Philex Electronic Limited Full time

    Philex is offering a great opportunity for an experienced customer service administrator to join our busy and tight knit team in our Sales Department. This is a varied role encompassing normal customer service duties such as order input/returns etc. and we are looking for someone who has or is: - Great communication skills, both oral and written, with a...


  • Bedford, United Kingdom Philex Electronic Limited Full time

    Philex is offering a great opportunity for an experienced customer service administrator to join our busy and tight knit team in our Sales Department. This is a varied role encompassing normal customer service duties such as order input/returns etc. and we are looking for someone who has or is: - Great communication skills, both oral and written, with a...


  • Bedford, United Kingdom Philex Electronic Limited Full time

    Philex is a dynamic and fast moving CE accessories manufacturer and distributor, supplying innovative consumer electronic accessories to most of the major UK DIY and FMCG’s. With a head office in Bedford, Philex has invested extensively in its own manufacturing and logistics facilities in China and offices in Hong Kong. Philex is offering a great...


  • Bedford, United Kingdom Identifi Office Professionals Full time

    **Business Support Administrator - Bedford - up to £26,000 DOE** Fantastic opportunity for an Administrator with strong communication skills to join their business support team. You will be self-motivated, enthusiastic, bright and able to work independently and on your own initiative. **Main responsibilities**: - Process Customer orders accurately and in...


  • Bedford, United Kingdom 1st Choice Staff Recruitment Ltd Full time

    **Sales Support Administrator** **Bedford - Permanent** **£26,500 DOE** **Monday - Friday 9:00 - 17:00** The successful Sales Support Administrator will be responsible for supporting the Business Development Manager in bringing new customers to the business. This role will also support the Business Development Manager in the management of the current...


  • Bedford, United Kingdom Emerald Group Full time

    To assist the Claims Team in achieving and maintaining service level agreements for customer service, quality and activity by providing proactive administration support. **Ref: 27424**: - ** Location**: Bedford/Gloucestershire - ** Category**: Insurance - ** Type**: Permanent **Overview**: Key Duties (including, but not limited to): - Process member and...