Claims Support Administrator
5 months ago
To assist the Claims Team in achieving and maintaining service level agreements for customer service, quality and activity by providing proactive administration support.
**Ref: 27424**:
- ** Location**: Bedford/Gloucestershire
- ** Category**: Insurance
- ** Type**: Permanent
**Overview**:
Key Duties (including, but not limited to):
- Process member and intermediary requests
- Manage enquiries from members and intermediaries via all communication channels
- Deliver excellent service levels to internal and external customers
- Daily Management of the claims mailbox
- Support the Claims function
- Adherence to the Society’s processes and procedures
**Qualifications required**:
- FS Qualifications are desirable but not essential
**Experience required**:
- Previous experience in an insurance administration role essential
- Previous telephone experience essential
**Consultant**:
**Steve Stubbings**:
**Business Director | Life & Non-Life Actuarial**:
T: +44 (0)203 867 9821
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