Claims Support Administrator

5 months ago


Bedford, United Kingdom Emerald Group Full time

To assist the Claims Team in achieving and maintaining service level agreements for customer service, quality and activity by providing proactive administration support.

**Ref: 27424**:

- ** Location**: Bedford/Gloucestershire
- ** Category**: Insurance
- ** Type**: Permanent

**Overview**:
Key Duties (including, but not limited to):

- Process member and intermediary requests
- Manage enquiries from members and intermediaries via all communication channels
- Deliver excellent service levels to internal and external customers
- Daily Management of the claims mailbox
- Support the Claims function
- Adherence to the Society’s processes and procedures

**Qualifications required**:

- FS Qualifications are desirable but not essential

**Experience required**:

- Previous experience in an insurance administration role essential
- Previous telephone experience essential

**Consultant**:
**Steve Stubbings**:
**Business Director | Life & Non-Life Actuarial**:
T: +44 (0)203 867 9821



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