Claims Handler
3 weeks ago
Do you have passion for customer service?
Claims Handler
Near Huntingdon
Full Time – Monday to Friday, 9am to 5pm, with 1 Saturday every 5 weeks
Permanent
Monday to Friday
£23,500 - in office
Role to start at the beginning of December 2024 - get in before Christmas
Our client is looking to expand their existing team with an additional Claims Handler. You would be joining a busy, sociable company, which prides itself on service and collaboration to provide solutions for their clients.
The role of claims handler is to provide support to customers with their claims; it is a busy role in which you will be responsible for your own case-load of customers, enabling you to build relationships and deliver the highest standards of customer service and administrative support.
The role would suit individuals from customer service or administration roles, looking to progress their careers within a supportive, team focussed company where full training and support will be given.
Main duties;
- Answering inbound calls from customers dealing with the full process of their claims
- Dealing with inbound emails providing support to customers
- Handling telephone enquiries and reviewing claims.
- Producing and maintaining diaries for clients and insurers.
- Updating and maintaining the database with all customer and claims information
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