Claims Investigator

If you have the desire to manage, with drive and determination, then this could be the role for you.

**Key Tasks/Responsibilities**:

- Authorisation of claims.
- Administration and authorisation of product returns.
- Investigation of missing cages and missing stock.
- Communication with internal departments (warehouse & transport).
- Communication with customers and update of stock redelivery
- Monitoring of CCTV to verify customer claims.
- Identifying reasons for errors and liaising with supervisors for corrective action to be taken regarding errors.
- Collating and distribution of information regarding errors.
- Distribution of data on the information and communication boards.
- Liaising with logistics departments including any short dated lines.
- Requesting stock checks to verify claims.
- Missing cage investigation at time of loading.
- Supporting Stock Control functions

**What's in it for you?**

Excellent benefits package including:

- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support - access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards

Please download the job description for more information.