Claims Specialist

1 week ago

Bedford, Bedford, United Kingdom Howden Group Holdings Full time

At Howden Group Holdings, we're on the hunt for a skilled Claims Executive to join our team. As a key member of our Claims Department, you'll be responsible for the proactive management of all claims from start to finish, ensuring a high level of professional advice is given to clients at all times.

Key Responsibilities:

  • Attend client premises to investigate large or complex losses and provide assistance in resolving claims.
  • Monitor and analyze claim trends to identify areas for improvement and discuss with Risk Management.
  • Build and maintain close working relationships with senior-level partners, including insurers and loss adjusters.
  • Identify and address potential issues or errors of omission (E&O) at an early stage.
  • Ensure clear communication throughout the team and share relevant information with the Claims Director and Account Executives.
  • Interact with new business teams to secure new clients and promote our 'Excellence in Claims' offering.
  • Stay up-to-date with new products and markets.
  • Provide training and mentoring to the team and wider Claims Division.

Requirements:

  • Working knowledge of main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum 5 years' experience in a similar role.
  • Desirable experience in cross-class products.
  • Responsibility for own personal development and keeping knowledge up-to-date.

Our Culture:

We're a people-first business, driven by our employee-ownership model, aligned external investors, trust and integrity, expertise, and independence. Our flat structure and entrepreneurial spirit attract the best talent and empower them to be their best selves.

Diversity & Inclusion:

We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

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