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Service Coordinator
4 months ago
Our client an established company based in Leigh are looking for a Service Coordinator to join their team on a permanent basis. This is a fantastic opportunity to work with a friendly team providing first class service to their customers and engineers.
The duties for this Service Coordinator role will include:
- Answering incoming telephone calls from customers
- Taking details of queries
- Taking enquiries and service calls via the company app
- Building ongoing relationships with customers
- Liaising and scheduling engineers to visit customer sites
- Dealing with any queries and complaints
- Updating customer records with any updates or amendments
- Generating and distributing quotes for services
- Advising customers on legal requirements
- Liaising with Management to provide feedback and updates
- General administration duties as required
The successful applicant for this Service Coordinator role will possess:
- Previous experience in a relevant customer service focussed environment
- Excellent communication skills
- Able to to organise prioritise workloads
- Able to build and maintain relationships with customers
- Have sound administration skills
- Able to retain product knowledge and provide best practice advice
- Be confident in dealing with off site engineers
- Have pro-active problem solving skills and able to work well under pressure
- Be a strong team player
In return the company offer this role on a full time, permanent basis with some negotiation and flexibility available on the hours.
**Salary**: c£23,000 per annum
If you have the skills and attributes listed above and are looking for a new challenge where you can provide the best service to your customers, then please APPLY TODAY. Early interviews are offered for this role.
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Flexitime
- Free parking
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
