Jury Officer

Salary
- £22,940

Number of jobs available
- 1

Detail of reserve list
- 12 Months

Region
- North West

City/Town
- Manchester

Building/Site
- Manchester Crown Court, M3 3FL

Grade
- AO

Organisation Grade for MoJ
- AO

Post Type
- Permanent

Working Pattern
- Full Time, Flexible Working

Role Type
- Operational Delivery

Job description

**Proud to serve. Proud to keep justice going.**

Jury Officer’s perform an important role in a crown court, providing excellent customer service and administration. They have the confidence to speak publicly in a court setting and work alongside members of the Judiciary.

**About us**

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**

You will be based in the Crown Court and provide support to the Jury. This is a predominantly customer facing role, which includes public speaking in a court setting. You will have regular contact with court users, including members of the Judiciary and the legal profession.

Alongside your public facing duties, you will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court system or provide administrative support to other functions within HMCTS.

Working as part of a flexible team, you will be expected to undertake a range of the functions and responsibilities specified.

**Key Responsibilities include**:

- To undertake the Jury Officer role. Communicate and work with the Judiciary, the Court Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions.
- Assisting court users, supporting listing and rota management, checking files
- Processing and calculating Jury Expenses and dealing with any related enquiries
- To work as a team to problem solve and contribute to small projects
- Collecting and Assembling Information
- To deliver a helpful, prompt, polite and “right first time” service to all court users

**Your skills and experience**
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask, whilst working in a fast-paced environment.
- Good written and verbal communication skills.
- Excellent organisational and prioritisation skills
- IT proficient with the ability to learn and adapt to different technologies and software packages.

**For a full job description, please read supporting document 1 included below before applying. Please make sure that you include your current duties and responsibilities in your CV.**

**Further details**:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

Standard full time working hours are 37 hours per week.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information

**Working Arrangements & Further Information**

**Flexible working hours**

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.

**Working for the Civil Service**

The Civil Service Code sets