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Service Coordinator

4 weeks ago

Andover, United Kingdom Shentongroup Full time

**The UK’s Leading Technical Experts in Standby Power, Uninterruptible Power Supplies and Combined Heat and Power Systems.**

A thriving business, with over 40 years in the standby power and energy efficiency markets, Shenton Group supply, install, hire and maintain critical power systems and associated equipment such as generators, UPS systems, switchgear and CHP (Combined Heat and Power). We have a strong family management structure, and high standards of performance and ethics. We have a mature financial position and trade from multiple locations around the UK, and you would be part of a team of circa 80 staff. We have robust staff development policies and offer substantial opportunities for stable long term employment.

This is an office role based from our HQ in Andover for which you will be required to have good organisational skills, be a confidential and trustworthy person with good IT skills. A hard working and positive attitude with a willingness to learn will be essential as well as a good commercial understanding/outlook.

**Key responsibilities**:

- Scheduling engineer’s service visits
- Liaising with clients
- Handling emergency call outs
- Creating invoices
- Processing of service reports
- Data entry
- Parts ordering
- Liaising with the service engineers

**Skills Required**:

- Good time and task management skills are essential as well as the ability to work under pressure and extended hours as the department requires. A determined spirit is necessary when working with field service engineers.
- SAP Business One software skills would be very beneficial.

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Profit sharing
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Work Location: One location

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