Customer Service Advisor

5 months ago


Harlow, United Kingdom Proactive Workforce Solutions Full time

**Proactive Workforce Solutions** are currently recruiting for Part-time **Patient Service Coordinators** to work with one of our clients based in **Harlow.**

**Key** **Responsibilities**:

- Proactively communicate with patients to arrange deliveries and manage patients held stock
- Proactively communicate with referring customers to give feedback to customers' specification and communicate issues with deliveries, patients stock or patient well being
- Field communication from patient and/or customers and either act upon enquiry or pass it on to the correct department to act on communication
- Managing communication in a professional and empathetic manner always
- Receiving prescriptions and processing them in according to work instructions

**Experience/Qualifications**:

- Experience working in a healthcare environment would be desirable.
- Evidence of continuing development.
- IT literate experience using MS Word and Excel.
- Experience working in a customer service environment.
- Education to include 3 GCSEs or equivalent.

**Benefits**:

- Career progression opportunities
- Online portal giving access to discounts etc.
- Part-time flexible hours

**Job Types**: Part-time, Temporary contract, Temp to perm
Part-time hours: 16-24 per week

**Salary**: £10.50-£11.18 per hour

**Benefits**:

- Canteen
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: PWS/DR/PSCPT/HRW/140823



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