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Inbound Sales and Service Advisor
2 months ago
I am currently looking to recruit a number of experienced Inbound Sales and Service advisors to join an established manufacturing organisation in the South Shields area.
This is a full time and permanent role offering a starting salary of £21,000 + bonus. Hours of work are Monday - Thursday, 9:00am - 5:30pm and Friday, 8:30am - 5:00pm.
**Key Duties of this role include**
- Answering inbound calls from new and existing customers
- Responding to queries
- Resolving problems
- Providing quotes for products
- Upsell and cross sell new products
- Making follow up courtesy calls
**Skills and experience required**
- Excellent customer service skills
- Strong communication skills
- Sound attention to detail
- Highly organised
- Motivated
- Competent user of IT
- Able to work as part of a team
**_This is an excellent opportunity and if successful, you will be working for a business that offers exceptional training and lots of progression opportunities. _
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