Av Coordinator

2 months ago


London, United Kingdom Henderson Scott Full time

My London based Client are looking to hire a AV Coordinator.

An enthusiastic individual with great customer service skills who is looking to learn and build a career within a dynamic and supportive company. This role would suit someone who enjoys the helpdesk style approach to supporting clients providing a managed AV/VC booking and support service.
- Responsible for providing Media Services coordinator support.
- Accurately record and deal with requests and queries made to Media Services.
- Manage the Media Services mailbox.
- Provide a video conference room booking service and be fully conversant with the Condeco Resource Booking, AV & VC booking procedures.
- Schedule, test, connect and monitor video conferences on the Codian video conference bridge.
- Monitor the video conference MXM gatekeeper and respond to system changes/alerts.
- Carry out first lines support & trouble shooting/real time diagnostic activities.
- Act as a primary contact for adhoc AV requests and be an excellent link between the clients and the Media Services technicians.


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