Sales & Customer Service Administrator
7 months ago
**Job description**
We are looking to recruit an enthusiastic, innovative, polite individual willing to develop their knowledge and skills of the following customer service and administration roles:
- Answer phone calls
- Take customer orders
- Handle inquiries and complaints
- Promote sales
- Packaging and dispatching orders
- Stock taking and record keeping
- Adhere to team budgets and goals
We require an individual who is professional, computer literate, creative and who is willing to learn and develop skills in following customer service and administration roles.
**Answer Phone Calls**
**Take Customer Orders**
**Handle Inquiries and Complaints**
If a customer has an issue with a product or their order, customer service administrators will have to handle it in a professional and polite manner. Strong customer service skills are vital to this part of the role.
**Promote Sales**
Customer service administrators promote discounts and sales in order to reach sales targets. They’re briefed on these targets on a regular basis and educate themselves on the unique selling points of a product in order to effectively promote it to customers.
**Booking, packing and dispatching orders**
The job role will include booking orders for dispatch with the relevant courier, ensuring the products are packaged safely and collected by the courier each day in line with our next day delivery cut off time.
**Stock taking and record keeping**
Will be required to perform stock taking duties, recording any stock discrepancies to inform senior staff members.
**Adhere to Team Budgets and Goals**
As part of a wider team, customer service administrators work towards goals and budgets set on a yearly, quarterly, or monthly basis while adhering to company policies. Often there are strategies and processes in place to try and meet these goals, which customer service administrators implement on a daily basis
**Further Roles**
- Testing of equipment or products
- Full training will be provided.
**Job Types**: Permanent, Full-time
**Salary**: £21,500.00-£22,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Free parking
- On-site parking
- Transport links
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Application question(s):
- Do you have any of the following; GCSE grade C or above in Business studies, Customer Service or Administrative courses or apprenticeships, ICT, Photography, Media Studies, and any transferrable skills that can be displayed in the interview.
- We will accept GCSE grade D in English and/or Maths provided that you have relevant experience and skills obtained in previous employment, (references will be required).
Do you have a GCSE grade C or above in English and Maths if not, do you have experience in previous employment where English and Maths were paramount?
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Sales & Customer Service Administrator: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Customer Service Representative
7 months ago
Sheffield, United Kingdom Sales Bloom Full timeOur focus is on building strong relationships with our clients and delivering measurable results that drive growth and profitability**.** This role offers an excellent opportunity to gain practical experience in customer service, sales and marketing while working in a dynamic and collaborative environment. **Responsibilities**: - Participate in the...
-
Customer Service Administrator
6 months ago
Sheffield, United Kingdom 2Fawcett Recruitment Full time**The role: Customer Service Administrator** **Salary: £24,000-£25000** **Location: Sheffield, S8** 2fawcett are recruiting for an administrator to join our client in Sheffield on a full-time, permanent basis. **The role and responsibilities**: - Manage day-to-day customer enquiries - Providing order updates - Using ERP systems to establish order...
-
Customer Service Administrator
7 months ago
Sheffield, United Kingdom 2Fawcett Recruitment Full time**The role: Customer Service Administrator** **Salary: £24,000-£25000** **Location: Sheffield, S8** 2fawcett are recruiting for a customer service administrator to join our client in Sheffield on a full-time, permanent basis. **The role and responsibilities**: - Manage day-to-day customer enquiries - Providing order updates - Using ERP systems to...
-
HR Administrator
6 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...
-
Customer Service Administrator
7 months ago
Sheffield, United Kingdom Benchmark Recruit Full time**The Dream Career**: Customer Service Administrator **The Location**: Chapeltown, Sheffield **The Benefits Offered**: Hybrid working (once fully trained) 3 days in the office, 2 from home 45-minute lunch with alternate Friday finish at 1.30 pm Pension Free parking on site Holiday purchase scheme **The Hours**: Full time, Monday - Friday 37.5 hours...
-
Customer Service Advisor
6 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Service Advisor
7 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Service Advisor
7 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Customer Service Administrator
23 hours ago
Sheffield, United Kingdom SC1 Recruitment Ltd Full timeAn exciting opportunity has become available for an experienced Customer Service Administrator to join a successful manufacturer in Sheffield. The Customer Service Administrator will join a strong, team focused organisation who pride themselves on delivering high quality products and service. - The role is full time 37.5 hours however 30 hours may be...
-
Customer Service Coordinator
2 days ago
Sheffield, United Kingdom Kenton Black Science & Engineering Full timeThis is a permanent position due to growth and business demands. This role requires good administration and organisation skills, working days will be Monday to Friday 09:00 - 17:00. The role will involve planning routes for drivers and engineers arrange collections and deliveries, speaking with customers to organise delivery/collection times. This is great...
-
Customer Service Administrator
20 hours ago
Sheffield, United Kingdom Reed Business Support Full timeREED Sheffield have the pleasure of helping our client secure a Customer Service Administrator for their Manufacturing company based in Sheffield. This is a busy role and would be best suited to someone with a proven track record working within a fast pacedenvironment. You will reporting into the Office Manager and responsible for all aspects of Customer...
-
Administrator
2 days ago
Sheffield, United Kingdom Adept Resourcing Commercial & Engineering Full timeMy client is a successful and established business based in Sheffield; specialising in the procurement of branded merchandise. Due to expansion, they are looking for an experienced Administrator to join their operations team. The purpose of the role is to accurately process sales and purchase orders, liaise with customers and suppliers to manage production...
-
Customer Service Administrator
7 months ago
Sheffield, United Kingdom Essential Recruitment Full timeDue to continuous growth, we are looking for a Supply Chain & Customer Service Administrator to join a friendly team located in the S26, Sheffield area. *** **Contract;** **Essential skills needed;** - Experience within Manufacturing (desirable) - Experience working in a busy, fast paced environment - Ability to work confidently and calmly under...
-
Customer Service Coordinator
2 days ago
Sheffield, United Kingdom Bennett & Game Recruitment Full timeBennett and Game Recruitment are currently working with a multi award winning international wholesaler and distribution company who are actively seeking a proven Customer Operations Administrator to join their Sheffield location. Our Client have been in the industry for over 30 years and pride themselves in providing quality wholesale and distribution...
-
Sales Administrator
3 days ago
Sheffield, United Kingdom Evans Halshaw Vauxhall Full time**Sales Administrator (Part-Time, 10 Hours per week, Tuesday and Thursday, 09:30-14:30)** **Evans Halshaw Renault Sheffield** **Competitive salary with bonus, pension, critical illness, life assurance, single health care, 23 days holiday pro rata'd, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a...
-
Customer Services Administrator
7 months ago
Sheffield, United Kingdom HotHouse Beauty Full timeWe are an innovative and forward-thinking company based in the north of Sheffield who following continued growth, are seeking experienced individuals to join our fantastic team. With a passion for delivering innovation and quality products, HotHouse prides itself on its close working relationships, both internally and externally, and its outstanding...
-
Sales Administrator
5 days ago
Sheffield, United Kingdom Evans Halshaw Vauxhall Full time**Sales Administrator (Part-Time, 10 Hours per week)** **Evans Halshaw Renault Sheffield** **Competitive salary, pension, critical illness, life assurance, single health care, 23 days holiday pro rata'd, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering industry leading...
-
Sales Administrator
7 months ago
Sheffield, United Kingdom 2Fawcett Recruitment Full time2fawcett are recruiting for an **Sales Administrator** to join our client in **Sheffield** on a full-time, permanent basis. The role & responsibilities: To **process** all customer **orders** and enquiries with mínimal error Effective communication with customers when dealing with telephone **enquiries** To handle all customer complaints professionally...
-
Sales Administrator
6 months ago
Sheffield, United Kingdom 2Fawcett Recruitment Full time**The role: Sales Administrator** **Salary: £24,000-£25000** **Location: Sheffield, S8** 2fawcett are recruiting for an administrator to join our client in Sheffield on a full-time, permanent basis. **The role and responsibilities**: - Manage day-to-day customer enquiries - Providing order updates - Using ERP systems to establish order status and...
-
Sales Administrator
7 months ago
Sheffield, United Kingdom AIM Smarter Limited Full timeWe are a leading provider of services and tools in the promotional products industry. With operations in the UK and USA we have over £2 billion in sales volume, we are the largest organisation of independent, experienced, and qualified promotional product distributors in the industry. Our company is built on integrity, innovation, and social conscience, and...