2nd Line

4 weeks ago


London, United Kingdom Rise Technical Recruitment Limited Full time

**2nd Line / 3rd Line Support Engineer**

**Central London**

**£35,000 - £40,000 + Pension + Life Insurance + Profit Share Scheme + Training + Progression**
Excellent opportunity for a 2nd Line Support / 3rd Line Support engineer to join a growing MSP in Central London offering interesting project-based work, a brilliant training and progression scheme, and the chance to be rewarded for your hard work through theprofit share scheme.
This company work with a number of SME's and a few large organisations to provide support on internal IT systems, as well as being brought in as specialist for large-scale project management and deployment. With a fantastic 2021 under their belt, they are nowlooking to expand their Support Team.
In this role you will join a team of Support Engineers as part of a larger Service Desk team. This business is a Microsoft partner so the vast majority of support will be on Office 365, Active Directory, and other MS products. You will provide a mix of 2ndline and 3rd line support, mentoring the team, and updating clients on their tickets through to competition.
This is a fantastic opportunity to join a growing business offering you the chance to get involved with (and eventually lead) projects, a clear progression route through to 3rd line support in the future, and join a business where people are at the centre ofit all
**The Role**:

- **2nd / 3rd Line Support and mentoring the team**:

- **Supporting Office 365 and Active Directory mostly**:

- **MSP Environment**:

- **Project based work to get involved with**

**The Person**:

- **Experience as a senior 2nd Line Support Engineer and have some 3rd Line experience**:

- **Strong communicator**:

- **Commutable to the Oxford Street Area**:

- **Skills on Virtulisation (Hyper-V), Powershell, Office 365, AD, Windows server 2016 upwards and Networking**

Reference Number: BBBH164233
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.



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