Team Administrator

4 months ago

Stockport, United Kingdom Smith Goodfellow Full time

**Job title**
Team Administrator

**Starting salary**

£21,000 - £24,000 per annum FTE

**Hours**
Part time - 25 hours per week across 5 days (negotiable)

**Start date**
As soon as possible
- Interviews will take place before Christmas._

**Location**
Stockport
- (We offer flexible working as standard including the option for remote working within reason. The nature of this role means you would need to be able to work from our Stockport based office at least 3 days per week.)_

**Job purpose**
To support the day to day running of our office and support our team to ensure we deliver the best value to our clients. This will involve various internal and client-facing administrative tasks.

**Main duties**
The role will involve various administrative tasks, such as:

- Managing telephone enquiries.
- General administration around the office and looking after our team.
- Managing the media buying process on behalf of our clients, including liaising with publications and ensuring data entry into the relevant spreadsheets, tracking and following up queries.
- Monitoring and collating media coverage.
- Supporting account managers and directors with contacting relevant third parties, such as permissions and approvals on case studies, to be done in accordance with our strict data management processes.
- Processing post, filing, scanning, allocating magazines for reading, chasing up missing magazines/media coverage, and reporting.
- Booking press releases in magazines as per guidelines set out by each of our clients.
- Helping with the tracking and monitoring of our workflow management system.
- Managing office supplies, e.g. ordering of stationery.
- Greeting visitors, answering the phone, setting up the meeting room for client visits.
- Review current processes and making suggestions for improvements.

Smith Goodfellow is committed to the personal and professional development of all our team members and we have a dedicated training budget. We would look to identify opportunities for role development that align your interests and professional goals with our business aims.

**Additional duties**
Whilst everyone on our team has defined job roles, we also work collaboratively on almost every aspect of the business, from general admin and internal campaigns to contributing to business wide decisions. From time to time, you may be asked to undertake additional duties. This could include things like:

- Supporting account managers with research or reporting tasks.
- Planning and supporting internal PR & marketing campaigns to contribute to the continued growth of the business.
- Creating internal resources and contributing to internal training.

These duties and responsibilities may change from time to time according to the needs of the business.

**Skills & requirements**
- Strong written communication skills
- Strong verbal communication skills
- Strong front-of-house skills
- Proactive and responsive
- Excellent at maintaining positive and effective professional relationships with co
- workers, clients, and third parties
- Strong record keeping skills
- Confident in using Office 365, Google Workspace (sheets, docs etc)
- Highly organised with strong time management skills and the ability to cope with several projects at once
- Independent but enjoy working in a team and have a flexible approach to working
- Adaptable and enthusiastic
- Ability to follow set processes
- Willingness to learn new skills and platforms/tools

It would also be advantageous to have:

- Understanding/experience of media buying and media liaison with print publications
- Experience working in a public relations/marketing setting
- Bookkeeping experience

**Education, Qualifications & Experience**
- 2 years’ experience working in an office environment

**Job benefits**

We are passionate believers in realistic business management. That means we know that people’s lives extended beyond the office and that people need to feel valued and empowered to deliver their best work. This is why we offer a range of opportunities and benefits to all team members to support wellbeing, personal and professional development, and a positive work-life balance.

**Things we do as good business practice**:

- Inclusive and supportive workplace
- Real Living Wage as minimum
- Flexible working policy
- 20 days paid annual leave (increasing up to 30 days with years of service), plus an extra day for your birthday and a bonus day to be taken at Christmas (or for your preferred religious/cultural observance)
- Enhanced maternity and paternity policy
- Equipment that you need to work
- Employee fund for training or wellbeing support
- Workplace pension

**Additional benefits**:

- Casual dress code (when not meeting with clients)
- Annual bonus scheme for everyone
- Cycle to work scheme
- Perkbox employee reward scheme after 1 year’s service
- Private healthcare after 5 years’ service

We are also a member of the Greater Manchester Good Employment Charter and a

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