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Customer Representative

3 months ago

Southport, United Kingdom Atlanta Group Full time

**The Vacancy**

**Customer Representative (Part Time)**
**Southport**
**SP**
**£22,000 (Pro Rata in line with FTE)**

At the Atlanta Group, we believe our success doesn’t come from products alone - it’s down to our people and the outstanding service they deliver to our customers. Our customer service representatives are the voice of our business, the friendly person on the phone for our customers, ensuring their experience with Atlanta and our brands is always positive.

**As a customer representative, you can expect**:

- To support new or existing customers with their Insurance enquiries, tailoring the right products and solutions to their needs.
- Strong communication is essential, as you will need to quickly build rapport with customers
- Bubbly and chatty individuals thrive in this position

**Successful customer representatives are**:

- Positive and hard working
- The ability to bounce back from minor setbacks
- Professional in their telephone manner
- Experienced in a customer related role and have a passion to meet customer needs

**In return, you can expect**:

- A competitive salary based on experience, with opportunities for progression
- 24 days holiday with the option to purchase more, health cash plan, cycle to work scheme
- Investment in your future through learning and development to upskill and progress
- A diverse and inclusive employer allowing you to bring your authentic self to work
- A great work life balance with both flexible and hybrid working options

**Working at Atlanta Group**

We are a fast-growing, digitally driven, agile broker with a vision to both simplify and improve insurance for customers across the UK and Ireland. Atlanta is home to many brands such as Swinton Insurance, Autonet, Carole Nash, Be Wiser Insurance, Healthy Pets Insurance, Marmalade, Paymentshield Ltd, Safeguard and Lloyd Latchford Group.

At Atlanta, we’re passionate about supporting local charities and making a positive difference in our communities. Together we’ve raised nearly £300,000 since 2017 through fund-raising activities.

This is an exciting chance to develop your career and be part of a Group that is always growing.

Applications are welcome from those that meet the criteria irrespective of religious belief, political opinion, age, sexual orientation, disability, race, marital status, gender, whether they have dependents and women returning to the workforce.

**Job Type**: Part-time

**Salary**: £22,000 per year (Pro Rata)

Schedule
- Part time hours TBC
- Day shift
- Monday to Friday
- Weekend availability

Work Location: One location

Expected start date: 27/03/23

**About Us**

Atlanta Group are one of the largest insurance brokers in the UK and part of the Ardonagh Group. We are an acquisitions business, formed of Autonet, Carole Nash and Swinton Insurance, which gives us over 100 combined years of experience in insurance broking. We are so good at what we do, 2020 saw us win Personal Lines Broker of the Year Award.

**#ATL