Customer Service Advisor-automotive

6 months ago


Southport, United Kingdom Southport Auto Centre Ltd Full time

Job Title**:Customer Service Advisor - Automotive**

Company**:Southport Auto Centre - Volvo Specialists**

Location**:Southport Town Centre**

Southport Auto Centre, a reputable Volvo specialist, is currently seeking a dedicated and personable Customer Service Advisor to join our welcoming team at our conveniently located town centre Garage.

As a front-line representative, you will play a pivotal role in delivering exceptional customer service experiences to our valued customers.

**Key Qualities and Requirements**:

- Proficiency in interpersonal skills to effectively handle customer inquiries regarding service, repair, and MOT needs.
- Dedication to upholding the highest standards of customer care and a friendly, positive, and confident demeanour that puts customers at ease.
- IT literacy and prior experience in reception or administrative roles.
- Ability to work well under pressure and adhere to strict deadlines.
- Automotive industry knowledge is advantageous but not obligatory; comprehensive training will be provided.

**Responsibilities**:

- Booking customers for vehicle service, MOT, and repair appointments.
- Delivering outstanding customer service both in-person and over the phone.
- Coordinating parts orders for vehicle maintenance.
- Undertaking administrative tasks, including meticulous record-keeping of appointments and work progress.
- Keeping customers informed and updated throughout the service process.

**Benefits**
- On-the-job training.
- Competitive salary package.
- Free lunch provided on Fridays.
- Company pension scheme.
- 28 Days Holidays (Including Bank Holidays)
- Closure between Christmas and New Year (In addition to Holiday entitlement)
- Monday to Friday - 8:30 AM to 5:30 PM (No weekend work required)

Come join us and play a vital role in enhancing customer satisfaction in the automotive industry.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Southport, PR9 0TL: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Administrator


  • Service Advisor

    7 months ago


    Southport, United Kingdom Inchcape Full time

    **Service Advisor - Mercedes-Benz Southport** **Basic Salary from £26,862.26 to £32,146.07 DOE + OTE up to circa £39,000** **45 Hours** **Create experiences you can be proud of.** Working with world-class brands as a Service Advisor you’ll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are...


  • Southport, Sefton, United Kingdom Group 1 Automotive Full time

    Job OverviewWe are seeking an experienced Automotive Sales Professional to join our team at Mercedes-Benz Southport. As a Sales Executive, you will be responsible for delivering outstanding customer experiences and achieving sales targets.Key ResponsibilitiesGuide customers through the sales process, from initial welcome to negotiation and handover of their...


  • Southport, United Kingdom Point Safety Ltd Full time

    Point Safety, a leading safety equipment supplier, are looking for a Sales and Customer Service Advisor to join our portable sales team in Southport. Point Safety has been offering life-saving equipment across the UK and overseas for over 10 years, specialising in the supply of gas detection and fall arrest equipment to a variety of different industries....

  • Customer Advisor

    7 months ago


    Southport, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 08.00 pm** **UK Notional hourly rate £12.21 per hour** **B&Q Southport** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...


  • Southport, United Kingdom AdaptiveComms Full time

    The AdaptiveComms Group have an exciting opportunity for a Trainee Customer Service Advisor to join our technical & customer service team at our office in Southport. We specialise in providing IT, Telecom & Digital services along with excellent customer service to businesses across the UK. The role would be ideal for someone looking to begin a career in an...


  • Southport, Sefton, United Kingdom beBee Professionals Full time £22,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Southport, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Southport, United Kingdom Boots Full time

    Summary Job Reference: - 218169BR Southport, Central Shopping Park Fixed Term We are now recruiting Christmas Customer Advisors for our Southport, Central Shopping Park store. Shift patterns may appear below Every Saturday and 4 days in the week. 07:30am-16:00pm **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...


  • Southport, Sefton, United Kingdom CV-Library Full time

    Overview: At Vermelo RPO, we are seeking a highly skilled Customer Service Advisor to join our team. This role is ideal for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.


  • Southport, United Kingdom CV-Library Full time

    Customer Sales & Services Representative – Southport - start date 6th January 2025 We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company! Paymentshield is one of our brands within Markerstudy Distribution. Paymentshield is a leading insurance provider, enabling financial advisers...


  • Southport, United Kingdom Vermelo RPO Full time

    Customer Sales & Services Representative – Southport - start date 6th January 2025We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company! Paymentshield is one of our brands within Markerstudy Distribution. Paymentshield is a leading insurance provider, enabling financial advisers and...

  • Service Advisor

    6 months ago


    Southport, United Kingdom The Halliwell Jones Group Full time

    JOB SUMMARY Here at Halliwell Jones Ltd we have an exciting opportunity for a Service Advisor. The position is located at our Southport Centre consisting of Aftersales and BMW and MINI Sales. WHAT WE CAN OFFER YOU 22 DAYS HOLIDAY PLUS BANK HOLIDAYS DAY OFF ON YOUR BIRTHDAY COMPETITIVE EMPLOYEE CAR SCHEME AVAILABLE (TERMS & CONDITIONS APPLY) FAMILY RUN...

  • Insurance Advisor

    3 months ago


    Southport, United Kingdom CV-Library Full time

    Insurance Advisor Southport Salary negotiable up to £26k My client are a growing organisation and are looking to expand their insurance teams. This is a great opportunity for those wanting to grow with a thriving company. This role is a great opportunity for an experienced sales advisor, desirably with insurance and sales experience. You will be...

  • Retrofit Advisor

    2 weeks ago


    Southport, United Kingdom CV-Library Full time

    Job Description – Retrofit Advisor Are you ready to take the next step in your career and embrace a role that brings growth, satisfaction, and purpose? If so, our client could be the perfect fit for you! We are seeking an individual who thrives in a fast-paced environment and is eager to pursue personal and professional development. At our...

  • Tyre Fitter

    6 months ago


    Southport, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JW196R- Job Type- Full time- Location- Southport, Merseyside, England- Salary- £24000-£30000 per annum**Job description**: **Tyre Fitter - Southport** We are currently seeking to recruit an experienced and talented Tyre Fitter/Technician on behalf of our Client. MUST have experience tyre fitting and be able to work effectively to...


  • Southport, Sefton, United Kingdom beBee Professionals Full time £22,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Southport, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Tyre Fitter

    6 months ago


    Southport, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JW196- Job Type- Full time- Location- Southport, Merseyside, England- Salary- £24000-£30000 per annum**Job description**: **Tyre Fitter - Southport** We are currently seeking to recruit an experienced and talented Tyre Fitter/Technician on behalf of our Client, a Prestige Car Dealership, one of the best motor trade employers in the...

  • Sales Advisor

    6 months ago


    Southport, United Kingdom New Look Full time

    Sales Advisor - Permanent- Southport- 12 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most...

  • Insurance Advisor

    14 hours ago


    Southport, United Kingdom JOB Consultancy Full time

    Insurance AdvisorSouthportSalary negotiable up to £26kMy client are a growing organisation and are looking to expand their insurance teams. This is a great opportunity for those wanting to grow with a thriving company.This role is a great opportunity for an experienced sales advisor, desirably with insurance and sales experience. You will be collaborating...

  • Internal Sales Advisor

    6 months ago


    Southport, United Kingdom Jewson Builders Merchants Full time

    This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow. Our ambitious **Jewson** team in **Southport **are looking for an enthusiastic and dedicated...

  • Customer Advisor

    6 months ago


    Southport, United Kingdom Boots Full time

    Summary Job Reference: - 210584BR Southport, Central Shopping Park Fixed Term Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...