Administrator (CRM)
1 week ago
**Tasks**
- ** Position summary**:
- TÜV SÜD is a world leader in testing and product certification. With over 50 years experience in the UK, TÜV SÜD provides peace of mind that products are safe, reliable and compliant by providing testing, product certification, knowledge services and training to a range of industries covering the Aerospace, Defence, Electronics & Consumer, Machinery, Marine, Medical, Rail and Telecommunications sectors.
- ** Key responsibilities include but are not limited to**:
- Timely and accurate lead entry into the Customer Relationship Management (CRM) System
- Proper lead routing to the right salesperson
- Lead validation through third-party sources, such as LinkedIn, in instances of incomplete information
- Lead hygiene and maintenance - especially in instances of bounced leads, evaluate and assess them against third-party sources to update the lead accuracy (e.g., person may have moved to a different position at another company)
- Communicate with internal and external stakeholders
- Track lead numbers and CRM reporting
- Ensure contacts are aligned between CRM and our mailing tool
- Monitor marketing contacts ensuring GDPR compliance and segmentation hygiene
- Provide event marketing support
- Support the processing of invoices and setting up of purchase orders
- Any other duties as assigned by the UK Marketing Manager
**Qualifications**
- ** Essential Criteria**:
- Recent experience in a Marketing administrative role
- Experience of utilizing and maintaining a CRM system
- Strong IT skills, with experience competently using Microsoft packages including Excel, Word and Outlook
- Have strong communication skills, with the ability to communicate both verbally and in writing, with individuals at all levels of seniority
- Comfortable and successful operating in a fast-paced environment
- A motivated and dynamic individual with an enthusiasm to learn and contribute
- Have a great attention for detail
- A disciplined approach to follow-up activities
- **Desirable Criteria**:
- Knowledge of the GDPR regulations with regards to data protection
- Experience working with mailing tools and/or a marketing automation platform
- Event marketing coordination and planning
**Further Information**
This is a 12 month Fixed Term Contract
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