Sales Administrator

5 months ago


Peterborough, United Kingdom Shoplight Ltd Full time

Lighting is what we do and our people, expertise and over 30-years of shared experience gives us real advantage when lighting retail and hospitality spaces. Totally dedicated to these sectors, we work with global, national, and local brands with the design, manufacture, supply, and delivery of technically innovative lighting solutions to their stores.

Shoplight are committed to being a force for good and have achieved B-Corporation certification. B-Corps are businesses that consider the interests of employees, local communities, the environment, and shareholders, rather than just the sole interests of the business owners. This unique approach means we make better decision, decisions that consider all parties and result in a fairer, more equitable environment.

**The Role**

We are looking for an experienced sales administrator who is an excellent communicator and is highly organised and flexible. This role is to complete day-to-day administrative duties and to work closely with our Business Support Manager and the wider team to ensure we deliver end-to-end customer service excellence.

**The Duties**
- Administration - to complete tasks that ensure projects run smoothly including raising quotations, processing sales orders, raising delivery notes, receipting goods in, and liaising with the logistics team.
- Stock control and order processing - maintaining up to date and accurate stock levels within the business through our logistics and supply chain software.
- Working closely with the production and warehouse teams to ensure communication is clear and projects run smoothly and to deadlines
- Scheduling deliveries and after care services for our customers
- Paperwork - filing, scanning, and shredding.
- Customer service - keep customers updated about their projects, answering queries, and delivering after sales support.

**Qualities & Skills Required**
- Minimum of 2 years’ experience in working in administrative office roles, with the ability to prioritise tasks and deliver to deadlines.
- Comfortable with working with stock control and order software (training on specifics will be given). Experience of Orderwise is desirable.
- High level of organisational skills, able to prioritise and manage your time well, juggling multiple projects simultaneously.
- Flexible and willing to learn.
- Ability to work independently and as part of a wider team.
- Self-starter, able to understand a brief and self-manage.
- Minimum 4 x GCSE at Grade C or above including maths and English.

**What We Offer**
- £25,500 per annum
- Inclusion within company bonus scheme
- 23 days annual leave per year plus statutory bank holidays
- A welcoming and inclusive environment where all staff members feel supported
- 9am to 5pm, Monday to Friday
- Comprehensive health insurance policy
- Contributory private pension scheme after qualifying period
- Staff welfare benefits
- Training opportunities

**Job Types**: Full-time, Permanent

Pay: £25,500.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Sales administration: 2 years (preferred)
- administration: 2 years (required)

Work Location: In person

Reference ID: Sales Administrator


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