Logistics Administrator
3 months ago
**Location**: Rochdale
**Salary**: £22,000 to £23,700 (DOE)
**Consultant**: Sadie Fielden
We are currently working with a Client based in Rochdale who are in need of a Logistics Administrator to join their social and dynamic team. This role has been developed due to the Company’s success and will be on a fulltime and permanent basis.
**What to Expect**
- Private Medical Insurance
- Onsite Parking
- 28 days Holiday
- Company Pension
- Monday to Friday - Office based
- Rota system for 1 in 6 Saturday Mornings - Working from Home
**The Role**
- Being a main point of contact for Customers whose shipments are in transit in delivering high levels of Customer Service
- Working with both internal and external teams (Depot Managers, Transport Teams) in resolving Customer queries, complaints and completing any internal investigations regarding missing/ damaged stock
- Maintaining accurate records on CRM Systems regarding Customer interaction and feedback/ changes to deliveries and shipments
- Working collaboratively as a Team in meeting outcomes and providing the best service possible to new and existing Customers
**Skills/ Requirements**
- Strong communicator - Essential
- Flexibility approach to working - Essential
- Confident in learning new IT & Systems - Essential (Initial training provided)
- Able to build effective and professional relationships with both your Colleagues and Customers - Essential
**Please note we are unable to contact those who are not shortlisted for the position.**
**Job Types**: Full-time, Permanent
Pay: £22,000.00-£23,700.00 per year
**Benefits**:
- Free parking
- On-site parking
- Transport links
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Logistics: 1 year (preferred)
Work Location: In person
Reference ID: VR/ 05228
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