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Administrator

3 months ago

Lymington, United Kingdom Gill Full time

Gill requires a capable, driven, and efficient Administrator to work for our Labcal business area. The Administrator requires excellent organisation, relationship, and communication skills both written and verbal, attention to detail, the ability to prioritise, should conduct themselves in a professional manner and be willing to work collaboratively, and with a wide variety of stakeholders. They must also be able take initiative and ownership of the role whilst proactively ensuring management is appropriately informed and authorisations are sort.

**Key support responsibilities include**:

- Your duties will include answering the telephone and dealing with any general customer enquiries in a friendly and efficient manner.
- You will produce customer quotations invoices and dispatch notes.
- You will also book items into the system following the relevant company procedures.
- You will also pack and wrap instruments and get them ready for dispatch producing any necessary documentation required.
- You will also be able to file the relevant documentation and be able to find historical records if required.
- You must be aware and conversant with any relevant companies QA procedures including documenting complaints and anomalies.
- You must be always aware that all customer information including calibration results must remain confidential.
- Managing, distributing, and storing all associated documentation
- Answering customer and internal telephone calls and directing appropriately
- You may be required to do deliveries/collections - company vehicle will be provided for the time required.
- Liaising with the Marketing Team to assist with campaigns and Business Development

**Additional experience**:

- Organised and self-motivated, able to balance short
- and medium-term priorities, and escalate issues where appropriate.
- High level of computer literacy, ability to use Microsoft products and CRM.
- Demonstrable ability to build strong relationships.
- Collaborative and able to communicate effectively at all levels.
- Attention to detail an ability to multitask.
- Flexible, diligent, with a high degree of integrity.
- UK driving license.

Hours
- Monday to Friday 8.00-16.00 (Full Time)37.5 hours per week
Application deadline: 31st May 2024
Reference ID: Administrator

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 31/05/2024