Call Handler

2 weeks ago


North London, United Kingdom MMP Consultancy Full time

MMP Consultancy are working with a fantastic organisation to recruit a Call Handler to join them on a Temporary Contract based in North London.

We are seeking enthusiastic individual who thrives in challenging atmospheres and can remain calm under pressure. You will be responsible for answering and redirecting calls. Ensuring all queries are dealt with in a time effective manner with excellent results.

Key Responsibilities:

- Receive and record telephone calls from a range of people and personnel
- Provide advice to clients as directed by protocols and policies
- Liaising with internal and external stakeholders in order to resolve all queries raised
- Updating the database to ensure all queries and resolutions are logged

Skills Required:

- Experience of working in a Call Handling or Customer Service based role
- Exceptional customer service skills
- A good attitude and willingness to learn
- Ability to remain calm under pressure and challenging atmosphere
- Excellent written and verbal communication skills.


  • Call Handler

    4 weeks ago


    London, United Kingdom Nuco Solutions Ltd Full time

    Nuco are currently recruiting for a call handler on behalf of one of our social housing contractors. - Preferably have worked in a call centre - Have previous experience working in a customer service environment - Have a confident telephone manner - Be able to cope with a high volume of calls at times - Have strong communication skills - Be a good team...


  • London, United Kingdom Daniel Owen Ltd Full time

    **Duties** **Repairs Call Handler /Admin - must have prior experience!** **Looking for someone to start immediately** First line Call Handler's required for large Housing Organisation - this will be working within the Repairs Team. - Respond to all calls and enquiries and adhere to targets and objectives as set out by the management around average time...


  • London, United Kingdom Daniel Owen Ltd Full time

    Housing Repairs Officer!Repairs Call Handler /Admin Contract Role with training providedOffice BasedYou must be able to work on a shift pattern rota for the hours between;08:00am - 16:00pm / 9:00am - 17:00pm / 12:00pm - 18:00pm First line Call Handler's required for large Housing Organisation - this will be working within the Repairs Team.Respond to all...


  • North West Leicestershire, United Kingdom NMS Recruit Full time

    Are you looking for evening and weekend work? We're looking for Part-Time Call Handlers to join our client in Bromborough, Wirral. Shifts range from 5 16 hours over evening and weekend shifts. Evenings starting at 5 PM, with one or two shifts per week, and at least one day required on weekends. With an hourly rate of £11.44 and full paid training, we offer...

  • Call Handler

    1 month ago


    London, United Kingdom The Workplace Consultancy Full time

    My client is one of UK’s leading health companies looking for a Call Handler to join their team. The role is mainly home based, working from their head office 1 day a week. **Call Handler** The main role of a call handler will be to answer incoming calls and to convert sales. **Responsibilities**: - Answering incoming calls (~10-15 per hour). - To...

  • Complaints Handler

    1 month ago


    London, United Kingdom HLP Consulting Full time

    Overview: We are seeking a highly motivated and detail-oriented individual to join our team as a Complaints Handler. As a Handler, you will play a crucial role in ensuring the smooth and efficient operation of our organization. This is an excellent opportunity for someone who is bilingual in Spanish and English and has strong data entry...


  • London, United Kingdom BCT Resourcing Full time

    **Commercial Insurance Account Handler** **Greater London** **£38,000 per annum** Salary £38K to £42K OTE £60K plus Hours Monday to Friday 9am to 6pm Hybrid basis one week in 3 office based - pension, staff parking and staff events. Our established Brokers are looking for an experienced Commercial Account Handler preferably 5 years experience in the...

  • Nhs 111 Call Handler

    1 month ago


    London, United Kingdom Dream Medical LTD Full time

    NHS 111 Clinical Advisors urgently required in Paddington, London** Dream Medical is a specialist in Primary Care Recruitment that works in partnership with private and NHS clients covering clinical requirements delivering services across the UK. We work with a number of NHS 111 providers and work in conjunction with the fast paced development of the 111...

  • Call Centre Advisor

    1 month ago


    London, United Kingdom Hodge Jones & Allen Full time

    **LEADING LONDON NW1 SOLICITORS**: We have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. At Hodge Jones & Allen we care about righting wrongs for our clients and...

  • Call Centre Advisor

    1 month ago


    London, United Kingdom Hodge Jones & Allen Full time

    We have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. At Hodge Jones & Allen we care about righting wrongs for our clients and providing first-class personal legal...

  • Call Centre Advisor

    4 weeks ago


    London, United Kingdom Hodge Jones & Allen Full time

    We have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. At Hodge Jones & Allen we care about righting wrongs for our clients and providing first-class personal legal...


  • London, United Kingdom Independent Appointments Full time

    A Claims Handler is required to join an independent claims management/surveying organisation providing building claims solutions on a nationwide basis - you will join a busy and vibrant claims handling team where you will manage your own case load of new and existing property claims. Training and Development of staff are key and actively encouraged....

  • Call Centre Operator

    1 month ago


    East London, United Kingdom Page-Hired Full time

    **Call Centre Operator - Work From Home** Shifts pattern: 1 X evening + 1 X 12 hour weekend shift Remote working Emergency assistance, all inbound call centre. **The role of Work from home Call Handler**: - Answering incoming calls promptly and professionally - Providing information and assistance to customers in a clear and concise manner - Handling...

  • Repairs Admin

    1 month ago


    London, United Kingdom Daniel Owen Ltd Full time

    **REPAIRS CALL HANDLER/PLANNER REQUIRED** **North London Based to join a growing team within a Large Housing Group** **HYBRID WORK - Full Time & Part Time Available** Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. **Key responsibilities**: -...


  • London, United Kingdom Daniel Owen Ltd Full time

    Exciting Opportunity with a large Repairs Contractor This role will be a management position being responsible for a team of 5/6 Call Handlers (Housing/Repairs) You will manage a team of Customer Service Officers delivering excellent customer services to the public across a range of front line services and channels. You will work in conjunction with the...


  • London, United Kingdom Presidents Summit Limited Full time

    And are you curious or passionate about sales? If so, you might be our next Call Center Agent. Presidents Summit is Northern Europe’s leading business conference, connecting 3,000+ leaders, entrepreneurs, investors and policymakers from 50+ countries providing a global business community for today’s and tomorrow's leaders. For more than a decade,...


  • London, United Kingdom Daniel Owen Ltd Full time

    Exciting Opportunity with a large Repairs Contractor This role will be a management position being responsible for a team of 5/6 Call Handlers (Housing/Repairs) You will manage a team of Customer Service Officers delivering excellent customer services to the public across a range of front line services and channels. You will work in conjunction with the...

  • Call Handler

    3 weeks ago


    London, United Kingdom Waltham Forest GP Federated Network Full time

    **Job Summary** The post holder will be expected to assist in the smooth running of multiple services, whilst working closely with the service clinicians and other administrative team members. - To provide support and a comprehensive administration service for all service clinicians, including the use of the departments computerised clinical systems. - To...

  • HNW Account Handler

    3 weeks ago


    London, United Kingdom Cavendish Maine Full time

    An established and highly successful Insurance Intermediary who specialise in High Net Worth Insurances, is looking to recruit an experienced Account Handler to join their New Business team. If you have an impressive track record of success in your current role, then this could be the perfect opportunity to drive your career forward.About the Role:The HNW...


  • London, United Kingdom Daniel Owen Ltd Full time

    **REPAIRS CALL HANDLER/PLANNER REQUIRED** **North London Based to join a growing team within a Large Housing Group** **Long term temp roles** Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. **Key responsibilities**: - **Log and oversee and...