Interim Head of Repairs
6 months ago
**INTERIM HEAD OF REPAIRS**
**WEST MIDLANDS**
**£60,000-70,000 PRO RATA**
**6-9 MONTH FTC**
**OVERVIEW**
Our client based in the West Midlands are recruiting for an exciting opportunity to join their team as a Head of Voids. You will lead the strategic planning, development and delivery of a high quality voids service ensuring effective delivery of operations.
**RESPONSIBILITIES**
As a **Interim Head of Repairs, **you’ll be responsible for
- Leading the long term planning, budget and delivery of voids programmes and projects designed to enhance the services provided, ensuring compliance with legislation
- Leading the preparation of budgets, risk assessments and cash flow forecasts for the end to end Void Service
- Leading a programme to review the end to end void performance, continually improving performance and productivity
- Continually monitoring the delivery of all work and services to customers, challenging outcomes to ensure excellent customer service, value for money and social value
- Delivering high quality Void Service and programmes within agreed capital and revenue expenditure through effective financial performance/budgetary management to achieve timely completion of projects and value for money
- Establishing and maintaining effective relationships with internal and external customers and at a national, regional and local level
- Auditing and reviewing field based performance information (both self-delivery and contractor), to ensure quality of service is maintained and continuous improvement identified.
- Managing, preparing and analysing monthly performance reports on team performance and data on complaints/satisfaction, to drive and improve service delivery and performance for customers
**REQUIREMENTS**
To be considered for the role of **Interim Head of Repairs** you must have:
- Substantial experience of analysing and diagnosing problems and implementing effective solutions for process improvement
- Degree, management qualification or relevant professional qualification
within built environment, property, housing etc.
- Proven experience of undertaking a similar role within the Property industry managing a housing function
- Robust working knowledge of relevant housing legislation, regulations and good practice
- Experience working on a variety of legal disrepair and complex cases
- Proven experience of implementing strategy within a large, complex organisation
- Proven experience in budget preparation and control
- Substantial experience of working to deadlines and prioritising workloads for self and others
- Proven experience of effective relationship building and communication at all levels
**NEXT STEPS**
Why wait? Don’t miss out
INDHP
**Job Types**: Full-time, Temporary contract
Contract length: 9 months
Pay: £60,000.00-£70,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Do you have proven experience within Built environment dealing with customers in their homes?
- Do you have continuous improvement/process mapping experience?
- Are you available for a FTC or interim role for 6-9 months?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Worcester, WR1 2EH
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