Outpatient Department Administrator

4 weeks ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

We are looking to recruit 3 full time Band 3 Outpatient Department Administrators for our busy and thriving Outpatients departments at Queen Elizabeth the Queen Mother Hospital, Margate, Kent and Canterbury Hospital, Canterbury and William Harvey Hospital, Ashford, part of East Kent Hospitals University NHS Foundation Trust. There will be one full time position for each of the main sites, the successful applicant will also be required to cover a satellite site when required.

Outpatient services are growing and there has never been a better time to join our team and develop your career. We are looking for a friendly and dynamic individual with excellent communication and IT skills to help ensure the delivery of a high standard of administrative work, working closely with and supporting the clinical teams in meeting demands of the service.

The Outpatient Department Administrator will provide administrative support for the Senior Nursing Team (Junior Sister, Senior Sister and Senior Matron) This will include but not limited to:
Supporting the coordination of Healthroster and ESR Self-Service.

Support the Junior Sister with the rostering of staff following guidelines on safe staffing, including numbers and skill mix.

Supporting Managing leave i.e. Annual Leave, Study Leave, Sickness Leave. Etc

Maintaining the system to ensure all changes, leave and sickness are inputted correctly

Maintain NHSP bookings on a daily basis and escalating any concerns with safe staffing.

Recording of appropriate staffing files i.e. Return to Work interviews etc

Maintenance of ORBIT (Outpatients Room Booking and room booking requests with supervision from the Junior Sister

Being a first point of contact for the above responsibilities and escalating where necessary.

There are other core duties outlined in the Job Description.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.”

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.



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