Assistant Administrator

1 month ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

An exciting opportunity has arisen within the Patient Service Centre, based at the Kent & Canterbury Hospital. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.

Applicants are required to provide an efficient and streamlined administrative service to customers of East Kent Hospitals NHS Trust, maintaining a high standard of customer service skills when dealing with staff / relatives and patients over the Telephone and within the Outpatient Department. Accurate and timely data entry is a vital part of the role to maintain the Trusts targets.

This post will involve working shifts within the hours of Mon - Sun (08.00 - 18:30), this will include late shifts (10:30 - 18:30pm) and weekends (8am-4pm) on rotation.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.



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