Patient Coordinator
6 months ago
**JOB DESCRIPTION**
We are looking to hire a medical receptionist with excellent organisational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.
**KEY RELATIONSHIPS/CONTACTS**
Internal:
- Reception manager
- Practice Manager
- General Practitioner
- Doctors in Training
- Practice Nurse Team
- Administration Team
- Secretarial Team
- Health Visitors
- Community Nurses
- Pharmacist
External:
- Patients, carers and relatives
- CCG/NHS England/Primary Care Support Services/NHS Board
- Local pharmacies
- Local hospitals
- Local laboratory services
- Ambulance Service
- Out of hours service
- Practice suppliers
Medical Receptionist Responsibilities:
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timeously.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
**Hours**
**Monday - OFF**
**Tuesday 8.30am - 1.30pm**
**Wednesday - OFF**
**Thursday - 8.30am - 5pm**
**Friday - 8.30am - 5pm**
**Job Types**: Part-time, Permanent
Part-time hours: 20 per week
**Benefits**:
- Company pension
- Employee discount
- Sick pay
- Store discount
Schedule:
- Monday to Friday
COVID-19 considerations:
As per NHS guidelines we need to wear protected masks when moving around the building.
**Experience**:
- Medical Receptionist: 1 year (preferred)
- Medical Secretaries & Receptionists: 1 year (preferred)
Work Location: In person
Reference ID: Medical Receptionist/Patient Liaison
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