Typist or Support Secretary

7 months ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

You will as part of a clerical team to support a defined team of Clinicians and provide a comprehensive, confidential administration support service to the Consultants, Medical Staff, Clinical team, and department on a day-today basis.

With a key eye for details and super exceptional typing skills, you will provide a service to turnover letters with target deadlines.

Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly.

Answering telephones calls from patients.

The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target

Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Provide a comprehensive clinical support secretarial service to the Clinical Team to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patient care.

Take direction from the Administration Manager, Medical Secretary Team to meet the administrative demands.

Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly.

Answering telephones calls from patients.

The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target.

On receipt of test/investigation results, retrieve relevant patient notes and alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.

Attend meetings, as required (except Clinical Performance meetings) to ensure effective communication with all service users Demonstration and supervision of workplace activities to other members of the secretarial team as required maintaining a high standard of service to the Clinical Teams.

Ensure confidentiality is maintained is all communication and that documents and other sensitive information are always secure.

Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.

Provide general administrative services as required by the department.

Filing letters and reports in medical notes promptly and cross reference whenever necessary and general office filing. Photocopying, faxing, and posting documentation. Receive and sort daily post, date stamp and distribute as appropriate.

Liaise with other hospital departments, GPs and other healthcare agencies when required.

Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.

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