Head of HR Operations

2 months ago

Birmingham, United Kingdom Anthony Collins Solicitors Full time

**About the role and team**

***
- As a senior manager within the firm’s Central Management Team, and specifically within the HR and Office Services function, this role performs under the leadership of the firm’s Head of HR and alongside the Resourcing & Talent Lead, the L&D Lead, the Office Services Manager, and the Head of Secretarial Services.

By leading the operational HR team, this role enables the firm to achieve its vision and goals through excellent business partnering and by implementing its people strategies. The postholder leads and manages the operational HR team and, through supporting and coaching, is accountable for high value HR business partnering into all areas of the business, and all HR delivery and administration. The role is responsible for creating a fit-for-purpose HR framework and designing and implementing business-critical HR plans, projects, and initiatives.

Scope of the Role
Leading & Managing the Operational HR Team
- Developing and implementing plans and objectives that drive performance improvements and change
- Ensuring efficient and effective operational HR and administrative delivery
- Coaching, advising, and developing team members in their roles and careers

Accountable for HR Business Partnering
- Empowering HR team members to build credible relationships with business stakeholders and ensuring people expertise is embedded within the leadership of every department.
- Ensuring a consistent and professional approach in all areas of performance management, employee relations, sickness absence, etc. as well as elements of change and talent management

Designing and Implementing the Firm’s HR Framework
- Facilitating a positive employee experience, culture and engaged workforce, especially through great line management practice
- Designing, developing, and reviewing HR policies, processes, and systems
- Budget responsibility for key HR projects
- Ensuring efficient and high-quality onboarding and induction processes

Leading Plans, Projects, and Initiatives in all HR disciplines and especially in:

- Hybrid and remote working - ensuring the firm considers people’s changing needs
- Equality, Diversity, and Inclusion - in coordination with the firm’s ED&I Committee
- Health & Well Being - to ensure good mental and physical health across the firm
- Reward - including managing systems for role evaluation, salary & benefit

***
- Specific Skills
- Substantial experience of HR business partnering and building credible relationships with senior stakeholders
- Experience of leading, managing, coaching, and developing HR professionals and/or teams
- Experience within a professional services firm, preferably within the legal sector
- Preferably qualified to CIPD 7, and/or having completed a Masters in HRM or equivalent
- Consistently demonstrating an understanding of the importance of confidentiality and discretion
- A well-developed understanding of issues in relation to equality, diversity, and inclusion
- Experience in using HR systems and databases, with confident IT capability including use of Microsoft Word and Excel
- Personal Characteristics
- Genuine passion for working collaboratively as a member of a team, with the desire to continually learn and develop professionally
- Maturity of character, being fully committed to mutually beneficial two-way relationships and displaying an ‘ownership and responsibility’ mentality
- Passion for developing people and for providing excellence in line management
- Excellent interpersonal skills with the ability to influence and remain calm and diplomatic under pressure
- Flexible, with a positive and proactive approach, able to manage the tension of the need to uphold consistent practice, with the need to respond pragmatically to real business needs
- Strong coordination and organisational skills, able to multi-task and meet deadlines
- Able to assess information and identify themes, patterns, and areas for improvement
- Resilience to respond to arising needs and achieve work-related objectives
- Tenacity to implement change and create different outcomes
- Excellent written and oral communication skills
- Professional outlook in all matters of conduct and communications
- Willing to show occasional flexibility in order to attend interviews or represent the firm outside of working hours with reasonable notice

**About the firm**

***
- Anthony Collins Solicitors is a specialist law firm with a clear purpose - to “improve lives, communities and society". For over 40 years we’ve been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships underpinned by a strong set of values.- What makes Anthony Collins Solicitors distinctive, beyond simply being a sector-specialist law firm, is our people and the values we share. We’re extremely proud of the calibre of people that we attract; people who are inspired by our values, motivated by our vision and work with our clients

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