Inside Sales Coordinator

2 months ago


Banbury, United Kingdom Westbase.io Full time

**Be a part of something.**

Westbase.io is a leading 4G/5G and technology value-added distributor; we help hundreds of organisations every year to be _better connected_ through the adoption of the latest disruptive technologies. We achieve this by fostering an inclusive and stimulating work environment where our team is encouraged to take initiative and work together. Westbase.io believes in being better connected, by being better together.

As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do - it’s about always doing what is best for our customers and for the company.

In return for our team’s investment in us, we invest in them. For some this means education and training opportunities, for others it means reward structures; we make sure that everyone feels valued in their own way.

**Your role.**

As one of our Inside Sales Coordinator, you will be responsible for assisting the Sales Acquisition & Account Management Teams with day-to-day sales administration and coordinating activities. Working with our team of Inside Sales Coordinators this will involve proactively following up with tasks and showing good initiative when overcoming challenges. This role will involve liaising with other members of the Sales teams, Westbase.io vendors and customers.

We will provide training and our existing team will always be available to help you settle in.

Your day-to-day role will include the following:

- Dealing with incoming and outgoing communications to & from our customers in a clear and professional manner ensuring their requirements are fully understood and appropriately met.
- Develop relevant product knowledge and skills of all existing and new company products.
- Supporting our customers through the sales process.
- Use the internal Client Relationship Management and Accounting software to input, process and verify data entry relating to our customers, sales transactions, payments and stock levels.
- Supporting the sales team with Sales Administration tasks.

**What you need to have**:

- 2+ years Sales Administration experience, preferably in a Tech Distributor.
- Proactive attitude and keen to learn.
- Excellent organisation with the ability to prioritise workloads.
- Excellent attention to detail and accuracy.
- Highly proficient computer skills, including Microsoft Office.
- Strong communicator to be able to deliver excellent service to our customers.
- Natural self-motivation and also the ability to work as part of a busy team.
- Pride, Pace & Precision in your work.

**What’s in it for you?**
- Salary £22,000 to £25,000 DOE
- Quarterly Performance Bonus
- Annual Leave: 33 Days (including Public Holidays), we expect everyone to take all their Annual Leave each year: we all need to refresh and recharge.
- Blended Working: We operate a Blended Working environment with a blend of onsite & remote working that cultivates a team orientated & high performance culture whilst offering greater work-life balance.
- Learning: Training, coaching, and an environment that promotes ambition, drive and progression. We believe in supporting you to reach your potential to perform.
- Pension: We offer a workplace scheme with 5% matched contributions.
- Private Medical Insurance: All colleagues are offered Private Medical Insurance on their first Service anniversary.

**We are looking to hire energetic, committed people interested in the tech that we have to offer - and who understand that we perform best when we work together across our company. If this sounds like you, then please get in touch.**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

**Experience**:

- Sales administration: 1 year (preferred)

Work Location: In person



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