Head of Operations

2 weeks ago


Brighton, United Kingdom YMCA Brighton Full time

Are you passionate about providing high-quality services to break the cycle of homelessness and transform lives?

YMCA Brighton provides supported accommodation to over 300 people across Brighton and Hove, as well as Work and Learning opportunities at specialised centres in Portslade and Brighton.

We are looking for a proven leader and a passionate advocate for individuals with multiple and compound needs.

You will have a track record of providing and growing high-quality services, preferably within a social housing environment and be able to evidence a genuine commitment to inspiring and empowering staff to drive performance.

This is an exciting opportunity to influence the growth and development of the organisation and make a significant difference to the lives of people who experience homelessness in the city.

We would love to hear from you if your values align with our organisation and if you have the skills and experience we are looking for.

We are an equal opportunities employer who constantly strive to be representative of the communities we serve. We value the unique perspectives and talents that people bring from a variety of cultural backgrounds and experiences, and we recognise the added value that diversity continually brings to the organisation.

You will receive:
Comprehensive Induction into the role

You will receive regular Supervision Support from your line manager.

Work in a supportive environment

An encouraged culture to support staff health & well-being and a healthy work-life balance.

Opportunity to access debriefs, counselling and reflective practice sessions when the job is challenging.

Staff benefits from a wide range of health & well-being services too.

Annual Leave Entitlement 30 days plus Bank Holidays.

This position is based in Brighton, East Sussex

**Key Responsibilities**

1. Provide leadership and senior management and oversight of the organisation’s operations (supported housing and work and learning projects), ensuring high levels of performance across all aspects of operational delivery and compliance with contractual and regulatory requirements.

2. Lead on new business opportunities including the preparation and submission of tenders and grants, maximising opportunities for growth of service provision, reach and impact.

3. To hold the position of Designated Safeguarding Officer for the organisation, providing leadership to and ensuring high quality and consistent safeguarding practice.

4. To ensure an embedded culture of client involvement and influence in service provision.

5. Ensure robust performance management systems are maintained, providing accurate monthly KPIs so that issues are quickly identified and appropriately reported and managed.

6. To ensure the organisation’s property assets are maintained to a high standard and comply with all relevant legislative and regulatory requirements ensuring value for money throughout procurement.

7. To be responsible for rent setting and maximising the organisation’s income through effective rent collection and void management.

8. Responsible for annual budget setting for operational services, with effective financial management and control throughout the year and contributing to the strategic budgeting for the organisation.

10. To provide strong staff leadership, responsible for the recruitment, management and development of direct line reports and oversight of effective management within the operations teams, maintaining high performing, motivated staff teams.

11. To develop and maintain effective partnership with local partners and stakeholders, representing the organisation at a strategic level both locally and nationally as required.

12. To support effective governance through provision of effective, professional insight and performance to the Board and internal Governance committees and attendance of such meetings.

13. As part of the organisation’s Leadership team to provide senior leadership across the organisation, contributing to the leadership and strategic development of YMCA Brighton and support a culture of high performance, in accordance with the organisation’s strategy and values.

14. To participate in the organisation’s management on-call services where required.

15. To role model professional behaviours, consistent with YMCA Brighton values and work within YMCA Brighton policies and procedures at all times and in accordance with Code of Conduct.

16. In the absence of the Chief Executive working in conjunction with the other senior management staff to ensure the smooth and efficient running of all aspects of YMCA Brighton.

17. To attend mandatory training and appropriate continuing professional development events.

NOTE: This is not an exhaustive summary of the Head of Operations responsibilities. The post holder will also be expected to undertake other duties of a similar professional nature as requested by the CEO.

**Key Competencies & Person Specification** **Requiremen


  • Head of Reward

    7 days ago


    Brighton, United Kingdom Bridge of Hope Full time

    A very exciting position has arisen for an Interim Head of Reward to work for a prestigious regulatory body that provide extensive knowledge on a national scale. The post holder will be involved in providing interim support to the Organisations reward, benefits and compensations framework and will lead the implementation of the reward strategy., - Working...

  • Head of Payroll

    Found in: Talent UK C2 - 1 week ago


    Brighton, United Kingdom University of Brighton Full time

    Head of Payroll Finance Department University of Brighton is a vibrant and inclusive academic community committed to excellence in education and research. With a diverse student body and a dedicated team of staff, we strive to create an environment where everyone can thrive and achieve their full potential. We are seeking a highly...


  • Brighton, United Kingdom HolidayTaxis Full time

    **The Role**: As part of the Heads of Department Leadership Team (HODs) your responsibility as Head of Supplier Operations will be to define, lead and deliver the Group’s Supplier Performance and Operational management strategy for Beyond the Bed and Holiday Taxis Transfers. Working closely with the wider senior leadership team and HODs, you will manage...

  • Head Housekeeper

    6 days ago


    Brighton, United Kingdom Strawberry Fields Full time

    Looking for a **Head Housekeeper** to lead the Housekeeping team at our lovely guest house situated in the heart of Kemp Town. You'll have an important role in making sure our guests have the best experience possible. **JOB REQUIREMENTS**: - Hard Working, work well under pressure, strict deadlines, following repetitive tasks, some handling of heavy loads,...


  • Brighton, United Kingdom Certes Full time

    **Job type**: - Permanent**Emp type**: - Full-time**Salary type**: - Annual**Salary**: - Negotiable**Location**: - Brighton**Job published**: - 01/02/2023**Job ID**: - 81176**Title - **Head of Solutions Architecture **Contract - **Permanent **Expected Salary -** £100,000 + **About us** We operate a hybrid working model, with regular attendance in...

  • Operations Officer

    3 days ago


    Brighton, United Kingdom University of Sussex Full time

    We are seeking an enthusiastic experienced operations officer to join our new administration team in Student Experiential Services. Managing a small team the post holder will be responsible for establishing new systems at the heart of the Division for the Student Experience while supporting the specialist Therapeutic Services department in their day to day...


  • Brighton, United Kingdom Access Computer Consulting plc Full time

    Head of Data Analytics - Brighton - £90k We have partnered up with a rapidly growing IT Service provider based in Brighton. This role be responsible for the data and Analytics team are responsible for the continued growth of data and analytics capabilities within the business, sitting across alldivisions, acquisitions, and products. You will lead the team...


  • Brighton, United Kingdom University of Sussex Full time

    We are seeking a creative, proactive, and well-organised communicator and administrator to join our Operations team in the School of Media, Arts & Humanities. This is a great opportunity for someone with a keen interest in communications and the development of internal networks. You will be responsible for the development, management and sharing of...

  • Head of Finance

    Found in: Talent UK C2 - 1 week ago


    Brighton, United Kingdom YMCA England & Wales Full time

    Head of Finance Salary £62,000.00 Contract: Permanent Hours 9 am – 5 pm Monday to Friday We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. Our 2024-2030 Strategy is ambitious and all of our efforts will be required to achieve the...


  • Brighton, United Kingdom Certes Full time

    **Job type**: - Contract**Emp type**: - Full-time**Pay interval**: - Daily**Pay rate**: - Negotiable**Location**: - Brighton**Job published**: - 01/02/2023**Job ID**: - 81179**Head of Technology Delivery (contract)** **6 Months** **Onsite required in Brighton** **£900 - £1000 Per day INSIDE IR35** **Role** We’re looking for an experienced...


  • Brighton, East Sussex, United Kingdom University of Brighton Full time

    We are looking to appoint a proactive and efficient Administrative Assistant to provide professional support for two co-located central departments - the Evaluation and Policy Department and the Planning and Performance Department.  The post holder will provide professional administrative support to the heads of both departments, including full diary...


  • Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust 379 Full time

    An exciting opportunity has arisen to join the new Operational Finance team at University Hospitals Sussex NHS Foundation Trust as Head of Trust Financial Accounts. The post holder will be responsible for supporting in achieving delivery of corporate financial strategy and organisational objectives. Reporting directly to the Assistant Director of Finance -...


  • Brighton, United Kingdom Huntress Full time

    **Title:Warehouse, Logistics and Operations Assistant** - Permanent, Full Time **Salary**: £22.5k-£27k Per Annum (DOE) **Duties**: - Reporting to the Head of Operations - Assist with the daily operation and performance of the warehouse & logistics in order to provide the expected service to customers - Liaise with clients and suppliers, you will also be...

  • Head of Finance

    Found in: Talent UK 2 C2 - 2 weeks ago


    Brighton, United Kingdom East Sussex County Council Full time

    Salary: £62,000 per annum Contract type: Permanent Working pattern: Full-time Closing date: Sunday 12th May 2024 Interview date: Interviews will be held on Friday 24th May 2024 We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. Our...

  • Head of Anatomy

    2 days ago


    Brighton, United Kingdom University of Sussex Full time

    Brighton and Sussex Medical School (BSMS) seeks to appoint an outstanding and enthusiastic individual to a Senior Lecturer/ Readership in Anatomy. The post-holder will be expected to build on the vibrant and dynamic approach to anatomy that has been established at BSMS. The Reader will lead a team of eight staff together with ten anatomy demonstrators and...


  • Brighton, United Kingdom 379 University Hospitals Sussex NHS Foundation Trust Full time

    An exciting opportunity has arisen to lead and support the transformation programmes of work in Pathology at UHSussex; to support the implementation of the future configuration of merged pathology services within the Trust, the regional work of the Sussex Pathology Network (NS7) and delivery of continuous service improvement. The post-holder will support the...


  • Brighton, United Kingdom University of Brighton Full time

    **Location**: - Brighton - City Campus and Moulsecoomb**Salary**: - £22,630 to £24,715 pro rata**Closing Date**: - Tuesday 18 April 2023**Reference**: - IS5471-23-067**Are you creative and love print? An exciting opportunity has opened to join our Print Services department on our Grand Parade, City Campus, which is home to the School of Art and...


  • Brighton, United Kingdom Reed Talent Solutions Full time

    **REED Industrial** are hiring in **Brighton!** We have an exciting opportunity for a **Warehouse Logistics and Operations Assistant** to join our client on a **full-time, permanent basis.** Our client are an industry leading office booth furniture supplier who sell and distribute for several European manufacturers across the UK. **The role** As a Warehouse...

  • Head of Finance

    2 days ago


    Brighton, United Kingdom Net Recruit Full time

    **Your Company**: A business operating in the hospitality and events sector has partnered with the team at NET Recruit to support them on their search for an experienced Head of Finance to join their team in the Brighton area. With an excellent reputation and a strong history of success, alongside niche specialist areas that put them as a market leader, this...

  • Head of Finance

    24 hours ago


    Brighton, United Kingdom RISE Full time

    Help us build a future-proofed and sustainable organisation to serve survivors of abuse and violence. Are you an experienced and skilled senior finance professional looking for your next challenge? Are you seeking a position within a highly regarded women-led and centred charity? RISE is a one million turn-over domestic abuse charity deeply embedded in the...