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Customer Relations Agent

2 months ago

Chester, United Kingdom Page Personnel Full time

Thriving Business
- Hybrid working

**About Our Client**:
Large leading UK business with strong leadership and customer base. Located in Chester, This is an ambitious and social team.
- Excellent communication skills and telephone manner
- Quickly investigating and understanding issues or complaints and coming up with a commercially-sensible solution, acceptable to all parties responding to and successfully resolving customer and owner complaints within agreed service level targets
- Adaptable to change and the ability to use your initiative to resolve issues

**The Successful Applicant**:

- Strong negotiation skills and a commercial mind-set
- Previous experience in a customer-facing customer service role environment
- Strong negotiation skills and a commercial mind-set
- Phone based experience

**What's on Offer**:
This is an opportunity to work for a thriving business with career progression. Other benefits will include:

- Salary between £21,000 - £22,000
- Additional leave
- A flexible hybrid-working policy
- Referral programme
- Company pension
- Gym membership
- Private medical insurance