Customer Relations Specialist
3 weeks ago
Exciting Opportunity for a Customer Relations Specialist
We are pleased to present a remarkable opportunity for a customer relations expert to become part of a thriving team within a prominent travel organization.
Our client seeks a proactive and eloquent individual who is dedicated to providing an exceptional customer experience, ensuring that the customer remains the focal point of all operations.
Utilizing your outstanding verbal and written communication abilities, you will effectively address customer inquiries while delivering superior service, fostering strong relationships for future engagements.
This is a full-time role, operating Monday through Friday, with a competitive salary package of up to £25,000, alongside excellent benefits such as travel discounts and a hybrid working arrangement.
If this position piques your interest, we encourage you to reach out for a confidential discussion or submit your application online.
Key Responsibilities of the Customer Relations Specialist:
- Addressing customer complaints and inquiries through various internal and external communication channels
- Keeping detailed records of customer interactions, feedback, and complaints
- Offering insights on the effectiveness of the customer relations process and identifying areas for improvement to maintain high standards and implement necessary adjustments.
Previous experience in customer relations or customer service, preferably within the travel industry, is essential.
- A flexible and adaptable work approach is highly valued.
If you are interested in discovering more about this Customer Relations Specialist position, please contact Succeed Recruitment Solutions or click the apply online button now.
Additionally, visit our website to explore other exciting opportunities we have available.
Succeed Recruitment Solutions - your source for the best Travel jobs, Multilingual jobs, and Contact Centre jobs.
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