Customer Service Agent

6 months ago

Chester, United Kingdom Page Personnel Full time

Great environment, culture and opportunity
- Permanent, full time role wiht great benefits

**About Our Client**:
Our client is a renowned player in the Leisure, Travel & Tourism industry, boasting a workforce of over 500 employees. Known for their commitment to exceptional customer service, they operate across the UK.
- Handle customer complaints and provide appropriate solutions
- Maintain accurate records of customer interactions
- Collaborate with the team to improve customer service processes
- Provide information about our services and resolve any emerging problems
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers

**The Successful Applicant**:
A successful Customer Service Agent should have:

- A proven track record in customer service
- Excellent communication and interpersonal skills
- The ability to handle complaints and remain calm under pressure
- A detail-oriented approach to work
- Strong problem-solving skills
- The ability to work well in a team

**What's on Offer**:

- A competitive salary ranging from £20,000 to £24,500 per annum
- Generous holiday leave
- A supportive and friendly work environment
- Opportunities for professional growth within the Leisure, Travel & Tourism industry
- Convenient location in Chester

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