Customer Service Advisor

2 months ago

Huntingdon, United Kingdom Clancy Group Full time

**Customer Service Advisor**:
**Fixed Term Contract - 6 months - Full Time**:
**Henderson House Huntingdon**:
**_We care_**:

- That’s why we need people like you who care about your colleagues and customers as well as our business and the environment. We highly value people who appreciate their role in helping others to be successful._

We have an opportunity for you to join our exciting alliance with Clancy, Kier and Anglian Water, for a Customer Care Analyst, you will be playing a key part in our drive to bring environmental and social prosperity to the region we serve through our commitment. The Internal Metering and Developing Services (IMDS) alliance deliver household and business metering programme, including installing new and replacing old meters and managing smart metering trials.

**The Role**

The role will require strong organisational and analytical skills to enable effective and efficient resolution of written complaints. You will need to have customer-centric attitude and a passion for customer service delivery. There will be a need for reporting on complaint volumes and trends to ensure IMDS has the data necessary for a continuous improvement approach.
You will be an expert in the use of SAP. You will enhance the process and procedures and embody our Make Today Great values to deliver a first class service to internal and external customers and ensure we deliver on our targets.

**Here are some of the activities you will get involved with**:

- Keep customers informed at the appropriate time and in keeping with their expectations.
- Manage customer contact through written form and respond within the levels of service required by the business.
- Ensure SAP job operations & associated file maintenance are completed within level of service and to the customer’s satisfaction.
- Resolve SAP errors.
- Resolve found and missing meters.
- Actively promote your own and Welfare, & Health & Safety to others. Identify and remove hazards and report as appropriate.

**What does it take to be successful**:

- Passionate about Customer Service
- Ability to work in a team or under own supervision when required
- Good communication and organisational skills
- Attention to detail.
- Proven analytical and problem solving skills
- Must be accurate and able to proactively carry out own time management

**Our Company**

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

**What Next**

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back) If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do

**Benefits**

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts fo

  • Customer Service Advisor

    2 weeks ago

    Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based in Huntingdon is seeking an experienced Customer Service Advisor to join them on a full time permanent basis working Monday to Friday 37.5 hours per week. As Customer Service Advisor, you will be dealing with inbound customer calls from both new & existing customers, dealing with queries, inputting customer orders and dealing with...

  • Customer Service Advisor

    2 weeks ago

    Huntingdon, United Kingdom TC Harrison Ford Full time

    **Service Advisor: Huntingdon** We have a vacancy for a Full Time Service Advisor at our Huntingdon Dealership. **Day-to-day duties and responsibilities will include**: - Maximising service profitability - Ensure the highest level of customer satisfaction at all times - Maintain excellent standards of departmental administration - To support all...

  • Customer Service Advisor

    1 week ago

    Huntingdon, United Kingdom TC Harrison Ford Full time

    **Service Advisor: Huntingdon** We have a vacancy for a Full Time Service Advisor at our Huntingdon Dealership. **Day-to-day duties and responsibilities will include**: - Maximising service profitability - Ensure the highest level of customer satisfaction at all times - Maintain excellent standards of departmental administration - To support all...

  • Customer Service Advisor

    1 week ago

    Huntingdon, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Are you seeking a Monday to Friday Customer Service role? Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience? Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 9.45am-6.00pm Monday to...

  • Customer Service Advisor

    4 weeks ago

    Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you seeking a Monday to Friday Customer Service role?Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience?Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...

  • Customer Service Advisor

    2 weeks ago

    Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you seeking a Monday to Friday Customer Service role?Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience?Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...

  • Customer Service Advisor

    5 days ago

    Huntingdon, United Kingdom Kier Group Full time

    We're looking for a **Customer Service Advisor **to join our Anglian Water team based in Huntingdon **Location**: Office based in Huntingdon **Contract**: Permanent, full time - flexible and part-time hours may be available if desired, just let us know **What will you be responsible for?** As a Customer Services Advisor, you'll be working within the...

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom Kier Group Full time

    We’re looking for a **Customer Service Advisor** to join our Anglian Water Alliance. **Location**: Can be based in either Huntingdon or Lincoln office **Contract**: 6-month FTC - Full time **Responsibilities** As Customer Service Advisor, where within the alliance you’ll be known as ‘Development Services Extra Care Specialist’, you’ll be...

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom Energy house Full time

    Customer Service Advisor Required The key responsibilities will include, but not be limited to: - Communicating face to face or via telephone to deliver a funding allowance to help update their properties - Engaging with existing customers - Promoting company services and extras - Booking appointments and filing customer reports - Arranging and booking in...

  • Customer Service Advisor

    2 weeks ago

    Huntingdon, United Kingdom 1st Choice Staff Recruitment Full time

    Do you enjoy customer service delivery? Do you have IT skills? Customer Service Advisor Huntingdon Hybrid Once Trained Full Time, Permanent Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by...

  • Customer Service Advisor

    4 weeks ago

    Huntingdon, United Kingdom 1st Choice Staff Recruitment Full time

    Do you enjoy customer service delivery? Do you have IT skills? Customer Service Advisor Huntingdon Hybrid Once Trained Full Time, Permanent Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by...

  • Customer Service Advisor

    2 weeks ago

    Huntingdon, United Kingdom serviceman garage Full time

    Job Overview: **Duties**: - Take bookings ,prepare quotes from m.o.t and service requirements and have the ability to sell to customers. **Skills**: - Strong communication skills both verbal and written - Experience in financial services is a plus - Ability to analyze information and make informed decisions - Proficiency in Salesforce or similar CRM...

  • Customer Service Advisor

    2 weeks ago

    Huntingdon, United Kingdom serviceman garage Full time

    Job Overview: **Duties**: - Take bookings ,prepare quotes from m.o.t and service requirements and have the ability to sell to customers. **Skills**: - Strong communication skills both verbal and written - Experience in financial services is a plus - Ability to analyze information and make informed decisions - Proficiency in Salesforce or similar CRM...

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom 1st Choice Rec Full time

    Do you enjoy working part of a successful team? Are you looking for a role where you can utilise your Administration and Customer Service Skills? Do you pride yourself in delivering the highest standards of customer service? I am recruiting for an innovative company in Huntingdon for a Customer Service Advisor to support customers in their cases giving...

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom Huntingdonshire District Council Full time

    Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns...

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom 1st Choice Recruitment Full time

    Do you have previous customer service experience within a office or call centre environment? Do you enjoy helping and supporting customers? Would you like to be part of a friendly team? Would you like the opportunity of Hybrid working? Customer Service Advisor Full time permanent £22,750 Monday - Friday Hybrid Working We are currently recruiting...

  • Customer Service Advisor

    2 days ago

    Huntingdon, United Kingdom Westland Horticulture Ltd Full time

    **Job Title Customer Service Advisor** **Located in Alconbury Hill, Huntingdon** **Full-time or part-time hours will be considered** **Responsibilities will include**: - Accurately and efficiently resolving customer queries in a courteous and professional manner. - Be a customer advocate and always have the customers best interests at heart. Strive to...

  • Customer Service Advisor

    2 days ago

    Huntingdon, United Kingdom Westland Horticulture Ltd Full time

    **Job Title Customer Service Advisor** **Located in Alconbury Hill, Huntingdon** **Full-time or part-time hours will be considered** **Responsibilities will include**: - Accurately and efficiently resolving customer queries in a courteous and professional manner. - Be a customer advocate and always have the customers best interests at heart. Strive to...

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom Kier Group Full time

    We’re looking for a **Customer Service Advisor** to join our team based in Huntingdon. **Location**: Huntingdon - office based **Contract**: Permanent, full time - flexible and part-time hours may be available if desired, just let us know. **Responsibilities** Kier Utilities brings the built environment to life, keeping people and business...

  • Customer Service Advisor

    1 week ago

    Huntingdon, United Kingdom Kier Group Full time

    We’re looking for a **Customer Service Advisor** to join our team based in Huntingdon. **Location**: Huntingdon - office based **Contract**: Permanent, full time - flexible and part-time hours may be available if desired, just let us know. **Responsibilities** Kier Utilities brings the built environment to life, keeping people and business...