Customer Service Advisor

6 months ago


Huntingdon, United Kingdom Kier Group Full time

We're looking for a **Customer Service Advisor **to join our Anglian Water team based in Huntingdon

**Location**: Office based in Huntingdon

**Contract**: Permanent, full time - flexible and part-time hours may be available if desired, just let us know

**What will you be responsible for?**

As a Customer Services Advisor, you'll be working within the Anglian Water IMDS team, who deliver the household and business metering programme which includes installations or new meters, replacement, audits and any trials that may be required. They also lay new or diversion water mains as well as connections to new or existing developments.

Your day to day will include:

- Act as a key interface with our customers by planning and making appointments and gain in-depth insight into their concerns, issues, whilst feeding this back to the business
- Liaising with customers, dealing with questions and queries, and redirecting them to the correct teams
- Ensure systems and databases are updated and provide analysis to a range of stakeholders to assist with performance management reviews against agreed levels of service
- Assist with the scheduling and planning of works

**What are we looking for?**

This role of Customer Service Advisor is great for you if:

- You hold experience within a customer service environment, particularly over the phone within an office/ depot
- You have excellent IT skills and communication skills

**Rewards and benefits**
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

**Diversity and inclusion**
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

LI-CV1



  • Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based in Huntingdon is seeking an experienced Customer Service Advisor to join them on a full time permanent basis working Monday to Friday 37.5 hours per week. As Customer Service Advisor, you will be dealing with inbound customer calls from both new & existing customers, dealing with queries, inputting customer orders and dealing with...


  • Huntingdon, United Kingdom CV-Library Full time

    Are you seeking a Monday to Friday Customer Service role? Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience? Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...


  • Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you seeking a Monday to Friday Customer Service role?Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience?Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...


  • Huntingdon, United Kingdom Kier Group Full time

    We're looking for Customer Service Advisors to join our Anglian Water team based in Huntingdon  Location: Huntingdon- office based  Hours: 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for?As a Customer Service Advisor, you'll be working within the team who...


  • Huntingdon, United Kingdom serviceman garage Full time

    Job Overview: **Duties**: - Take bookings ,prepare quotes from m.o.t and service requirements and have the ability to sell to customers. **Skills**: - Strong communication skills both verbal and written - Experience in financial services is a plus - Ability to analyze information and make informed decisions - Proficiency in Salesforce or similar CRM...


  • Huntingdon, United Kingdom Huntingdonshire District Council Full time

    Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns...


  • Huntingdon, United Kingdom 1st Choice Recruitment Full time

    PH3139 Customer Service Advisor £26,250 Full Time Permanent Huntingdon Are you skilled at building and maintaining customer relationships? Can you provide expert advice on products? Would you thrive in a dynamic and fast-paced team environment? A new opportunity has arisen to join my client's customer service team and provide support and advice on...


  • Huntingdon, United Kingdom Westland Horticulture Ltd Full time

    **Job Title Customer Service Advisor** **Located in Alconbury Hill, Huntingdon** **Full-time or part-time hours will be considered** **Responsibilities will include**: - Accurately and efficiently resolving customer queries in a courteous and professional manner. - Be a customer advocate and always have the customers best interests at heart. Strive to...


  • Huntingdon, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint a Service Advisor/Customer Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued...


  • Huntingdon, United Kingdom Cambridge Regional College Full time

    **Cambridge Regional College **have an exciting opportunity for a Customer Service Advisor o join our Careers and Personal Guidance team at our Cambridge & Huntingdon Campuses. You will join us on a part time basis and in return you will receive a salary of between **£22,169 - £22,724 pro rata per annum, plus staff benefits.** **Cambridge Regional...


  • Huntingdon, United Kingdom Westland Horticulture Ltd Full time

    **Job Title: Trainee Customer Service Advisor** **Located in Alconbury Hill, Huntingdon** **Full-time or part-time hours will be considered** Join a dynamic and expanding team at Westland Horticulture, a market leading gardening manufacturing company that specialises in providing high-quality products and solutions to gardening enthusiasts across the UK...

  • Service Advisor

    2 months ago


    Huntingdon, United Kingdom CV-Library Full time

    Service Advisor Vacancy - Huntingdon Salary: Up to £30,000 + bonus (OTE 35k+) Working hours: Monday to Friday, Saturday mornings on a rota Ref: OC18672 My client is recruiting for an experienced Service Advisor to join their dealership in the Huntingdon area. Fantastic benefits package that includes: Competitive starting salary Company pension...


  • Huntingdon, United Kingdom 1st Choice Recruitment Full time

    PH3168 Customer Service Advisor Huntingdon Full Time, Permanent Monday - Friday - 40 hours per week - Between 8am & 6pm, Shift 1 - 8am - 4.30pm, Shift two 9.30am - 6pm (mixture of both) £20,500 If you are computer literate and keen to learn - then our client offers a great opportunity to deliver first class customer service to their clients. On offer is...


  • Huntingdon, United Kingdom CV-Library Full time

    Customer Service Advisor If you have a background in delivering exceptional customer service whether it be through a hospitality role, retail or a contact centre then we would love to hear from you! A position that is entry level and comes with full training our client is looking for attitude over skill at this stage. You will be driven by going the extra...


  • Huntingdon, United Kingdom Busy Bee Recruitment Full time

    Customer Service AdvisorIf you have a background in delivering exceptional customer service whether it be through a hospitality role, retail or a contact centre then we would love to hear from you! A position that is entry level and comes with full training our client is looking for attitude over skill at this stage. You will be driven by going the extra...


  • Huntingdon, United Kingdom Artisan Care Group Full time

    We are seeking a well-organised, enthusiastic and dedicated individual to join our friendly, award-winning team as Customer Service Advisor / Receptionist. **ABOUT THE ROLE** This is a varied role covering both the reception function of the care home and also dealing with sales and customer service. The main responsibilities of the role are: - Greeting...

  • Service Advisor

    2 months ago


    Huntingdon, United Kingdom CV-Library Full time

    Service Advisor Basic Salary: Up to £30,000 Location: Huntingdon   Benefits: Company car Cycle to work scheme Life insurance Guaranteed bonus   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service...

  • Service Advisor

    2 months ago


    Huntingdon, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £30,000 + Bonus Location - Huntingdon   Benefits - Company car Cycle to work scheme Life insurance Guaranteed bonus   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service...


  • Huntingdon, United Kingdom Westland Horticulture Ltd Full time

    **Job Title: Trainee Customer Service Advisor** **Located in Alconbury Hill, Huntingdon** **Full-time or part-time hours will be considered** **Responsibilities will include**: - Accurately and efficiently resolving customer queries in a courteous and professional manner. - Be a customer advocate and always have the customers best interests at heart....


  • Huntingdon, United Kingdom Clancy Group Full time

    **Customer Service Advisor**: **Fixed Term Contract - 6 months - Full Time**: **Henderson House Huntingdon**: **_We care_**: - That’s why we need people like you who care about your colleagues and customers as well as our business and the environment. We highly value people who appreciate their role in helping others to be successful._ We have an...