Senior Administrator

6 months ago


Norwich, United Kingdom Norse Group Full time

**Senior Administrator**
**£24,421.74 per annum**

Part of The Norse Group, N-Able specialise in providing mobility equipment and assistive technology to customers and clients across the various regions of the UK. Our aim is to keep customers safe, happy, and healthy in your own home for as long as possible.

We currently have a great opportunity for a Senior Administrator to join the N-Able team based at Burton Road, Norwich.

As Senior Administrator you will organise and deliver a range of administrative functions, ensuring the smooth running of the office and services provided, including:

- Providing reception cover for N-Able retail and statutory Assistive Technology Services.
- Supporting the growth of the N-Able home alarm systems, dealing with customer queries, contact queries and chasing of onboarding and direct debit paperwork.
- Supporting the Account Managers with N-Able contracts, ensuring the database is updated, and inputting work orders as required.
- Offering guidance to the Administration Assistants.
- Extensive administration experience ideally in a similar role with knowledge of administrative procedures and office systems.
- Excellent IT skills with knowledge of Microsoft Office software (Word, Excel, Outlook etc)
- Knowledge of Health and Safety legislation is desirable.
- Ability to multitask and prioritise whilst maintaining a high level of customer service, working in a methodical and professional manner.
- Excellent communication skills both written and verbal.
- Ability to work on their own initiative and part of a wider team.

This role is a permanent position where you will be contracted to work 40 hours per week, Monday - Friday.

**Our Offer**:

- Competitive salary of £24,421.74** **per annum
- 20 days annual leave (plus bank holidays)
- Statutory NEST pension
- Sickness scheme
- Opportunities for further development within a growing, national organisation
- Company discounts & benefits

**_We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination._**

**_ Please read the attached job description and person specification to ensure you meet the criteria for the role before applying._


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