Rate Payment Management Assistant

3 weeks ago


Farringdon, United Kingdom Altus Group Full time

**Job Category**:
Operations

**Pay Grade Range**:
£18,360.00 - £42,840.00
**Disclaimer**: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

**Unlock your Altus Experience**

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

**Key Responsibilities**:

- Rate Payment Management: processing and checking of business rate bills, meeting deadlines to prepare and send funding requests, data validation, Local Authority liaison.
- Client Management: Liaison with property owners on their monthly payments due, queries, portfolio changes, preparing and providing liability reports and forecasting, and occasional attendance and client update meetings accompanied by other members of the team.
- Identifying Opportunities: Collaborating with the wider Investor Services team to identify and manage client savings opportunities, including rate bill challenges, seeking reliefs and exemptions from the local authorities, and managing rates mitigation schemes.
- General Administration: Maintaining our corporate system and databases, filing, other occasional tasks.

**Position Requirements**:

- Good attention to detail and problem-solving is essential.
- The role will require external communication with clients and Local Authorities, and occasional face to face update meetings, and therefore a professional confidence in written and verbal communication is required.
- Confidence in using Microsoft products; Office & Excel
- 6 GCSE's grade A*-C (or equivalent).

**What Altus Group offers**:

- **Rewarding performance**: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health.
- ** Growth and development**:As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
- ** Flexible work model**: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.



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