Enterprise Account Manager

3 weeks ago


Farringdon, United Kingdom LexisNexis Full time

Do you enjoy collaborating with teams to deliver on sales goals?
 

Do you enjoy having a Consultative approach towards sales and driving revue?
 

About our Team
 

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

At LexisNexis Intellectual Property (LNIP), we believe that whenever a person works on a patent and understands the future trajectory of a specific technology, that person has the potential to fundamentally change how society operates. We are proud to directly support and serve these innovators in their endeavors to better humankind.

About the Role

As an Enterprise Account Manager, you will be driving revenue growth and enhancing customer relationships with our Top Tier accounts. You will be responsible for managing and expanding our existing customer base, focusing on customer retention and new business development.
 

Responsibilities

  • Demonstrating Consultative Selling: Utilize a consultative sales approach to deeply understand clients' needs, challenges, and objectives.
  • Relationship Building: Cultivate and maintain relationships with senior-level executives, including Heads of IP and other decision-makers within your assigned accounts. Develop a deep understanding of their business strategies and priorities.
  • Applying Strategic Account Planning: Execute account plans for each assigned account, achieve revenue growth, retention, and customer satisfaction goals.
  • Developing New Business Development: Proactively identify opportunities to expand our product offerings within existing accounts and generate new business.
  • Managing Customer Retention: Develop and implement strategies to ensure client satisfaction, engagement, and long-term loyalty, reducing churn and fostering growth.
  • Collaborating: Work in partnership with your assigned Customer Success Managers to drive strategic value to our new and existing customers. Collaborate with Marketing and SDRs to acquire new enterprise-level customers and support in generating new business leads
  • Developing Market Intelligence: Stay informed about industry trends, competitor offerings
  • Managing Sales Pipeline: Maintain accurate and up-to-date records of account activities and customer interactions in CRM systems.


Requirements

  • Have a track record of successful enterprise-level sales in the analytics or software industry.
  • Demonstrate business acumen and the ability to understand complex customer challenges
  • Display Genuine curiosity, ingenuity, and a desire to learn and adapt.
  • Be a self-starting and target-driven individual
  • Have an understanding of Sales approaches and Pipeline Management
  • Be open to travel within the US and represent LexisNexis IP at events and meetings
  • Be knowledgeable of machine learning and its applications in the IP industry


Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive


Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

  • Dutch Share Purchase Plan
  • Annual Profit Share Bonus
  • Comprehensive Pension Plan
  • Home, office or commuting allowance
  • Generous vacation entitlement and option for sabbatical leave
  • Maternity, Paternity, Adoption and Family Care leave
  • Flexible working hours
  • Personal Choice budget
  • Variety of online training courses and career roadshows
  • Wellbeing programs and gym facility in the office
  • Internal communities and networks
  • Various employee discounts
  • Recruitment introduction reward
  • Work from anywhere
  • Employee Assistance Program (global)
  • Annual Event


About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.



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