Receptionist / Administrator (33 Hours Per Week)

5 months ago


ClactononSea, United Kingdom Primary Care Careers Full time

**About the Role**:
Kennedy Way Medical Centre has an opportunity for a receptionist/administrator to join our team, on a part-time basis, working 33 hours per week.

The role will be based across our sites: Kennedy Way Medical Centre, Green Elms Health Centre and its branch surgery at Nayland Drive.

The post-holder will be responsible for undertaking a wide range of reception and administrative duties, providing general support to the multidisciplinary team. The main responsibilities of the role include:

- Maintain and monitor the practice appointment system
- Process in-person, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Process incoming and outgoing mail
- Processing repeat prescription requests
- Initiate contact with, and respond to requests from, patients, team members and external agencies
- Process referrals to external agencies such as secondary care using the electronic referral system (ERS)
- Process calling letters are requested
- Process all DNA letters in accordance with current policy
- Read code data on SystmOne
- Photocopy documentation as required
- File and store records as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into patients' healthcare records as necessary
- Scanning of patient-related documentation, attaching scanned documents to patients' healthcare records
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
- Manage all queries (including administrative queries) as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested

Please see full job description attached.
- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- Strong IT and administration skills;
- Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

**About Us**:
We are part of Ranworth PCN, our combined list size for all sites is just over 31,000 and we use SystmOne.

Supporting your work/life balance and professional development is important to us so we will be happy to discuss any requirements for flexible working, we can offer the following benefits:

- Competitive salary based on experience.
- Supportive and friendly environment
- Flexible working hours
- Peer support
- CPD support with training and development
- Extra pay for holiday cover
- 21 days' holiday (pro rata) + bank holidays
- NHS pension
- Free on-site parking

**Disclosure and Barring Service Check



  • Clacton-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: Kennedy Way Medical Centre has an opportunity for a receptionist/administrator to join our team, on a part-time basis, working 25.5 hours per week in the following pattern: Tuesday: 7.45am - 6.45pm Wednesday: 7.45am - 6.45pm Friday: 1.15pm - 6:45pm The role will be based across our sites: Kennedy Way Medical Centre, Green Elms Health...


  • Frinton-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: The Caradoc Surgery in Frinton on Sea is looking for a receptionist/administrator for 16.5 hours per week - shifts are as follows: Tuesday: 13:15 - 18:45 Wednesday: 13:15 - 18:45 Friday: 13:15 - 18:45 There’s more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the...


  • Clacton-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: Ranworth Surgery has an opportunity for an administrator to join our busy practice support team, on a part time basis for 22.5 hours per week**.** In this role, you will be responsible for undertaking a wide range of administrative duties and the provision of general support to the multidisciplinary team. The main responsibilities of...


  • Clacton-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: Caradoc Surgery ** **has an opportunity for a receptionist/administrator to join our team on a ** **part-time ** **basis, for 22 hours per week working ** **Monday, Tuesday, and Wednesday 07:45 to 13:15 and Friday 13:15 to 18:35. You will be responsible for undertaking a wide range of reception and administrative duties and the...


  • Stow on the Wold, United Kingdom Places for People Full time

    So, what are you waiting for? Join a Community that cares about you! More about your role Brio Retirement Living are a growing business building new retirement communities in desirable locations across the UK, our aim is to improve the quality and experience of later life and we are looking for individuals who share that passion to join our expanding team...


  • Westcliff-on-Sea, United Kingdom Carnarvon Medical Centre Full time

    _Receptionist/Administration Assistant _ We are looking for an enthusiastic receptionist to join our friendly and busy team. Flexibility to cover holiday and sickness is essential. **Job Types**: Part-time, Permanent Pay: £11.44 per hour Expected hours: No less than 12 per week **Benefits**: - Company pension - Sick pay Schedule: - 12 hour...


  • Stoke-on-Trent, United Kingdom Halecroft Recruitment Full time

    **Temporary Administrator (30 Hours Per Week - Ongoing)** **Duties**: - Opening and sorting post - Sorting and checking audit forms - Scanning documentation - Checking prescriptions - Document processing Hours: 9 am - 5 pm Mon - Fri (30 hrs per week) Location: Meir, Stoke on Trent (Office Based) Required experience/ background: - Administration...

  • Concierge Team

    5 months ago


    Clacton-on-Sea, United Kingdom Haybrook Full time

    : We're looking for dynamic individuals to join our concierge team in Colchester. We have a number of part-time vacancies; **VACANCY 1** **This role includes working every Saturday and 3 weekdays** **Total 24 hours per week** **Basic Salary £13,800 - £14,400 per annum plus uncapped commission** **VACANCY 2** **This role includes working every...


  • Clacton-on-Sea, United Kingdom Darlows Full time

    : **PLEASE NOTE WORKING HOURS ARE AS FOLLOWS** **VACANCY 1** Monday 6:00pm - 10:00pm Work from home Tuesday 6:00pm - 10:00pm Work from home Wednesday 6:00pm - 10:00pm Work from home Thursday OFF Friday OFF Saturday 9:00am - 18:00pm Office Based - Colwyn House, Sheepen Place, Colchester, CO3 3LD Sunday OFF **Total 20 hours per week** **VACANCY...


  • Burton-On-Trent, United Kingdom Dove River Practice Full time

    THE DOVE RIVER PRACTICE JOB DESCRIPTION PRACTICE RECEPTIONIST - 25 hours per week The post is part-time 25hours per week. You will be working for Drs Gilchrist and Fulford at the Dove River Practice, Tutbury Health Centre, Monk Street, Tutbury, Burton-on-Trent, Staffordshire, DE13 9NA ( branch site) ; Tel: 01283 812455. Salary: Dove River Practice pay rate...

  • Receptionist

    4 months ago


    Southend-on-Sea, United Kingdom Premier Inn Full time

    We're currently recruiting in our Southend Airport Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Southend Airport Premier Inn -** Hotel** Come and be a Receptionist at Southend Airport Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...

  • Receptionist

    4 months ago


    Southend-on-Sea, United Kingdom Premier Inn Full time

    We're currently recruiting in our Southend-On-Sea (Thorpe Bay) Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Southend-On-Sea - Southend-On-Sea (Thorpe Bay) Premier Inn** Come and be a Receptionist at Premier Inn in Southend-On-Sea. As the friendly face of our hotel, use your fun personality and your customer...


  • Clacton-on-Sea, United Kingdom North Clacton Medical Group Full time

    A must have for these vacancies are: Excellent communication skills both verbal and written, Excellent Customer Service skills, Good IT knowledge, training will be given on our clinical system., be able to work under pressure and work on own initiative. A good knowledge of Data Protection is required. Qualifications required: English and Maths. A DBS is...


  • Westcliff-on-Sea, United Kingdom Primary Care Careers Full time

    The medical receptionist will be responsible forundertaking a wide range of reception duties including: supporting our patients and the clinical team; meeting and greeting our patients in a friendly, approachable, and welcoming manner; booking appointments, includingsignposting patients to the most suitable appointment for them; dealing with patient queries...

  • Receptionist

    5 months ago


    Southend-on-Sea, United Kingdom Premier Inn Full time

    We're currently recruiting in our Southend on Sea (Eastern Esplanade) Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Southend on Sea - Southend on Sea (Eastern Esplanade) Premier Inn** Come and be a Receptionist at Premier Inn in Southend on Sea. As the friendly face of our hotel, use your fun personality and your...


  • Wells-next-the-Sea, United Kingdom CV-Library Full time

    We are currently recruiting for a prestigious and leading rural estate company based in near Wells-Next –The Sea, they are seeking to employ a temporary Administrator/Receptionist for approximately 4 to 6 weeks, starting Monday 21st October 2024. Hours will be Monday to Friday 9am – 5pm with 30 minutes unpaid break. Hourly pay rate will be...

  • Receptionist/secretary

    4 months ago


    Westcliff-on-Sea, United Kingdom Lloyd Jones & Co Full time

    Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, take messages when necessary - Perform clerical duties such as filing, photocopying, and organizing documents - Handle incoming mail - Assist with data entry and record keeping - Utilize computerized systems for various administrative...

  • Administrator

    5 months ago


    Clacton-on-Sea, United Kingdom Oakleaf Recruitment Full time

    **Job title**: Administrator **Location**:The Cedars, 6 Russell Road, Clacton On Sea, Essex, CO15 6BE **Rate Of Pay**:£10.73 per hour **Shift Patterns**:25 Hours per week, permanent contract **Information about the Role**: **Working as a Administrator at The Cedars your duties will include the following**: - To provide accurate and efficient typing...


  • Bradford-on-Avon, United Kingdom FUNdays Club Full time

    _FUNdays Club is about more than providing childcare. Our service is a guilt-free way for parents to spend time away from their children while providing them with new, memorable, and creative experiences._ We are looking for a bright and friendly person to join our team and help support parents through our Welcome Desk. Our ideal person would be: - A team...

  • Medical Receptionist

    5 months ago


    Southend-on-Sea, United Kingdom Queensway Surgery Full time

    **About us** Queensway Surgery aim to provide the best possible outcomes for our patients in a safe, welcoming and all-inclusive environment with clinicians and staff that are approachable, respectful and patient-centred. We are a very busy GP practice situated in Southend-On-Sea. We have a practice list size of 20,000, 5 GP partners and large...