Current jobs related to Customer Assistant - Sunderland - Club Operations - Sunderland

  • Administration Assistant

    4 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    We have a new exciting opportunity for an Administration Assistant join our Client Services team in Sunderland on a part-time basis. The role will involve: - Existing reporting and creation of new reports - strong excel skills are essential - Reporting on the staff achieving service levels - checking mailboxes - Reporting on the 90-day plan success and...

  • Personalisation Officer

    3 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Job Title: Personalisation Officer** **Location: Sunderland** **Salary: £21,263.70** We are recruiting for a Personalisation Officer to join our Personalisation department based in Sunderland Working as part of a team to ensure the timely enclosing of customer documents to client specifications in accordance with production schedules to meet or exceed...

  • Quality Lead

    4 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Title: Quality Lead**: - **Salary: £22,731**: - **Location: Sunderland (travel to various sites will be required)** We are recruiting for a Quality Lead to join the Digital Mail department at one of Eurpopes largest communication companies. Working as a virtual team member to the Quality Lead you will ensure that the level of daily quality tasks are...

  • Quality Advisor

    4 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Title: Quality Advisor** **Salary: £22,731** **Location: Sunderland (travel to various sites will be required)** We are recruiting for a Quality Advisor to join the Digital Mail department at one of Europe's largest communication companies. Working as a team member to the Quality Lead you will ensure that the level of daily quality tasks are completed...

  • Health and Safety Coordinator

    4 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Health and Safety Coordinator**: - **Salary: £30,000**: - **Location: Sunderland**: - **Hours: Mon-Fri: 8.30am-5pm** We are looking for a Health and Safety Coordinator within a busy inbound centre and warehouse site. The role is to develop, maintain and manage the HSE system and procedure necessary to operate an integrated customer focus...

  • Postal Administrator

    4 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    Here at BPO Paragon, we are recruiting for a Postal Administrator to work within the administration and dispatch team. This role will be responsible to undertake postal administration and liaise with internal departments and postal companies to provide postal support for completed mailings. Key duties: - Forecasting collections and consumables for...

  • Operational Lead

    3 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    As part of our continued focus on our leadership offering across the site, we have exciting opportunities for Digital Mailroom Operational Leads to join the Leadership Team in Digital Mailroom Operations. **Principal accountabilities**: - Manages 4 - 6 Team Managers against their own KPI’s and that of their team - Motivates, guides, and mentors Team...

  • Customer Support Assistant

    1 day ago

    Sunderland, United Kingdom Gentoo Group Full time

    About the role : Last year Gentoo’s Customer Support Assistants answered over 200,000 calls at our busy contact centre, based at our head offices on Doxford International Business Park, Sunderland. We are currently expanding our teams a opportunity for an individual who have a passion for delivering excellent customer service to our customers...

  • Customer Service Assistant

    3 months ago

    Sunderland, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Sunderland, SR2 7RB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Sunderland, SR4 8LP **Hours**:Part-Time / Permanent **Hourly Rate**:Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Sunderland, SR2 7RB **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...

  • Customer Service Assistant

    3 months ago

    Sunderland, United Kingdom DB Arriva Full time

    **Customer Service Assistant** **Sunderland** Like many commercial businesses, Grand Central has seen its challenges over the past two years, although we are small in size, we are resilient. Thanks to our dedicated employees and loyal customers we are preparing ourselves for a better future. True to our values, we have a real Belief in Better as we look...

  • Customer Service Assistant

    3 months ago

    Sunderland, United Kingdom Northern Trains Full time

    **Function: North East** **Grade: RO2** **Salary**:£20,251 per annum to £21,309 per annum** **Role Type: On Site** **Hours: 35 Hours** **About the job**: This is a great opportunity for a friendly, outgoing person to join as one of our team. Maintain high standards of customer service and provision of customer information. Ensure presentation of...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Sunderland, SR4 8LP **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Sunderland, SR4 8LP **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Sunderland, SR2 7RB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom DB Arriva Full time

    Like many commercial businesses, Grand Central has seen its challenges over the past two years, although we are small in size, we are resilient. Thanks to our dedicated employees and loyal customers we are preparing ourselves for a better future. True to our values, we have a real Belief in Better as we look forward to moving into a new post pandemic era....

  • Customer Service Assistant

    3 months ago

    Sunderland, United Kingdom DB Arriva Full time

    Like many commercial businesses, Grand Central has seen its challenges over the past two years, although we are small in size, we are resilient. Thanks to our dedicated employees and loyal customers we are preparing ourselves for a better future. True to our values, we have a real Belief in Better as we look forward to moving into a new post pandemic era....

  • PMO Administrator

    3 months ago

    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Job Title: PMO Administrator Assistant**: - **Location: Sunderland - Fully office based. Travel may be required.**: - **Salary: £30,000** We have an exciting opportunity for an experienced Administrator to join the Project Management team within a busy and growing organisation. You will be responsible for supporting and assisting in admin tasks...

  • Customer Service Assistant

    4 months ago

    Sunderland, United Kingdom Arriva Group Full time

    Like many commercial businesses, Grand Central has seen its challenges over the past two years, although we are small in size, we are resilient. Thanks to our dedicated employees and loyal customers we are preparing ourselves for a better future. True to our values, we have a real Belief in Better as we look forward to moving into a new post pandemic era....

Customer Assistant

4 months ago

Sunderland, United Kingdom Club Operations - Sunderland Full time

**Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you**
***
**Join us as a Customer Assistant in our Sunderland Club offering a 16-20 Hour contract which is fully flexible over 7 days.**

**Join Our Team of Remarkable People**

At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way

We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

**The Role You’ll Play**

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience.

**Hit the Jackpot with Our Benefits**

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:

- Thrive App - for your mental wellbeing approved by the NHS
- My Eva - an online financial expert to help with any money-related matters
- Buzz Brights Apprenticeships including - Customer Service Level 3
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training - Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Refer a Friend Scheme
- Pension Scheme

**Your Responsibilities as Part of Our Team**
- Build rapport and relationships with Customers, greeting them and recognising regular Customers by name to give them a personalised experience
- Always deliver exceptional customer service to our Customers
- Be the main point of contact for our Customers for all service, support and game knowledge to both new and existing Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Cleaning duties across the Club as and when required
- Clear tables and collect any items of cutlery and glasses
- Work within the Buzz Bingo brand standards and procedures at all times
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

**The Winning Combination We’re Looking For**
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- You need to be willing to help and support your Colleagues whenever you can
- You set the tone for the team through your actions and always do the best work you can
- You take ownership of your role and always aim to exceed Customer expectations
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards

**Applicants must be 18+