Current jobs related to Call Centre Agent - Glasgow - Optical Express

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    **Salary**: £20,592+ Job Details: **Call Centre Agent** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Requirements**: - Six months of experience in call centre, customer experience, retail, hospitality, or sales - Ability to adapt and learn - Communication and listening skills -...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent - Exciting new opportunity to join a brand new Client** **Great City Centre location - Just a few minutes’ walk from Glasgow Central Station** **Salary from £24,624 on a 40 hour contract plus bonus and benefits** If you’re currently working within a customer service role and are looking for your next opportunity in Glasgow, then...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent - Exciting opportunity to join our Glasgow City Centre office.** **Great location - Just a few minutes’ walk from Glasgow Central Station** **Salary from £24,624, based on a 40 hr contract plus bonus and benefits** If you have customer service experience and are looking for your next opportunity in Glasgow, then we may have just...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom P-22 LTD Full time

    **Call Centre Agent - Energy Experience Required!** Are you a confident communicator? Are you driven by targets and motivated by success? If so, we invite you to become a vital part of our team as an Outbound Call Centre Agent! As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a commitment...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    Salary: £20,592+ Job Details: * Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Requirements**: - Six months of experience in call centre, customer experience, retail, hospitality, or sales - Ability to adapt and learn - Communication and listening skills - Computer...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    Salary: £22672 + Job Details: * Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Requirements**: - Six months of experience in call centre, customer experience, retail, hospitality, or sales - Ability to adapt and learn - Communication and listening skills - Computer...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Perfect Career Full time

    **Position: Call Centre Agent (backshift)** **Salary: £23,200 per annum** **Location: Glasgow** **Hours: Full Time** **Hours of work: Shifts are between 12:00pm - 10:00pm** We are advertising this Call Centre Agent role on behalf of our client ‘City Facilities Management’. City FM was established in 1985 and the company has grown to become one of...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    £22,672+ **Role Details** **Customer Service Advisor** **Location: Glasgow** **Location**:Glasgow **Salary**:£10.90 a hour We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Group SRS Full time

    **SRS Partnership** are currently looking for several **Call Centre Agents** in **Glasgow City Centre** where you will be responsible for managing inbound calls with a high focus on response time. We need people with strong communication skills who have previous working experience within a customer service, call centre or helpdesk environment. **Key...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent - Exciting new opportunity to join our Lloyds Banking Group (LBG) Team** **Great City Centre location - Just a few minutes’ walk from Glasgow Central Station** **Salary from £24,624 on a 40 hour contract plus bonus and benefits** If you’re currently working within a customer service role and are looking for your next opportunity...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent - Exciting new opportunity to join our Lloyds Banking Group (LBG) Team** **Great City Centre location - Just a few minutes’ walk from Glasgow Central Station** **Salary from £24024 based on a 40 hour contract plus bonus and benefits** If you’re currently working within a customer service role and are looking for your next...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent - Exciting new opportunity to join our Lloyds Banking Group (LBG) Team** **Great City Centre location - Just a few minutes’ walk from Glasgow Central Station** **Salary from £24,624 on a 40 hour contract plus bonus and benefits** If you’re currently working within a customer service role and are looking for your next opportunity...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent - Exciting new opportunity to join our TSB Team** **Great City Centre location - Just a few minutes’ walk from Glasgow Central Station** **Salary from £24,624, based on a 40 hr contract plus bonus and benefits** If you have customer service experience and are looking for your next opportunity in Glasgow, then we may have just what...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom P-22 LTD Full time

    Are you a confident communicator? Are you driven by targets and motivated by success? If so, we invite you to become a vital part of our team as an Outbound Call Centre Agent! As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a commitment to excellence and innovation, we strive to exceed...

  • Call Centre Agent

    4 months ago


    Glasgow, United Kingdom Kura Full time

    **Want to work for an accredited Real Living Wage employer earning a base salary of £22,672.00 per year?** **Call Centre Advisor** **Location: Glasgow** **Who we are** We offer an industry leading salary and benefits package, with an enhanced Maternity and Paternity provision, a well-developed recognition programme, and loyalty awards for tenure. Our...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    **Salary**: **Want to work for an accredited Real Living Wage employer earning a base salary of £22,672.00 per year?** **Call Centre Advisor** **Location: Glasgow** **Salary: £10.90 per hour moving to £12 per hour in April in line with the living wage.** Who we are: We offer an industry leading salary and benefits package, with an enhanced Maternity...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    **Salary**: **Want to work for an accredited Real Living Wage employer earning a base salary of £22,672.00 per year?** **Call Centre Advisor** **Location: Glasgow** **Salary: £10.90 per hour moving to £12 per hour in April in line with the living wage.** Who we are: We offer an industry leading salary and benefits package, with an enhanced Maternity...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Kura Full time

    Job description **Benefits** - Cycle to work scheme - Employee discount - Gym membership - Referral programme **Salary**: **Want to work for an accredited Real Living Wage employer earning a base salary of £22,672.00 per year?** **Call Centre Advisor** **Location: Glasgow Salary: £10.90 per hour moving to £12 per hour in April in line with the living...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Wescot Full time

    If you’re currently working as a Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Glasgow, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease...

  • Call Centre Agent

    5 months ago


    Glasgow, United Kingdom Wescot Full time

    If you’re currently working as a Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Glasgow, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease...

Call Centre Agent

4 months ago


Glasgow, United Kingdom Optical Express Full time

**Title: Customer Care Advisor**

**Hours: Full time**

**Location: Glasgow City Centre**

**Salary: £22,500 plus bonus**

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Do you want to be part of a team that literally changes lives?

In return you’ll have the opportunity to develop your career through ongoing training and development.

Each day will vary however the core components of your role will include:

- Engaging with existing or potential customers/patients
- Acting as first point of contact for internal and external customers
- Handling customer enquiries quickly and efficiently
- Booking consultations, sight tests and post-operative appointments
- Maintain and develop product knowledge and customer service skills
- Accurate maintenance of patient records

Essential skills
- Excellent verbal and written communication skills
- The ability to deal with customers over the telephone in a confident and professional manner
- A willingness to learn
- Excellent rapport building and communication skills with the ability to overcome objections

What’s in it for you?
- Rewarding salary
- Bonus incentives
- Free or discounted optical products/procedures
- Discounted prescription and non-prescription eye care (including family)
- Career progression
- Cycle to work scheme
- Discounted City Centre parking

This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer
- 01236 795 146