Call Centre Agent

5 months ago

Glasgow, United Kingdom P-22 LTD Full time

**Call Centre Agent - Energy Experience Required**

Are you a confident communicator?

Are you driven by targets and motivated by success?

If so, we invite you to become a vital part of our team as an Outbound Call Centre Agent

As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a commitment to excellence and innovation, we strive to exceed customer expectations and set industry benchmarks.

**Benefits of working with us**:

- Base salary plus an attendance incentive
- Rewarding commission structure.
- Ongoing training and professional development opportunities to equip you with the skills needed for success.
- Supportive and inclusive work environment with a focus on teamwork.
- Opportunities for career advancement.
- Early finish incentives on a daily/weekly basis

**Key Responsibilities**:

- Collaborate with team members and management to optimize performance and achieve collective goals.
- Utilize sales techniques to close deals and achieve sales targets.
- Build rapport with customers and identify their needs through effective questioning techniques.
- Meet or exceed daily/weekly targets and KPIs

**Role Requirements**:

- Previous experience in outbound telesales is essential.
- **Knowledge & Experience in the energy industry is essential**:

- Renewable experience will give you a high advantage in this role
- Excellent communication and interpersonal skills.
- Proven track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team.
- Strong negotiation and closing skills.

**Role Overview**:
As a Call Centre Agent, you will play a crucial role in driving sales and building relationships with our target audience. You will be responsible for making inbound &outbound calls to potential customers, presenting our products/services, and advising them to take action.
- £11.44 - £12.94ph - Attendance incentives
- This is an office based role in Glasgow city centre this is NOT a remote position

**How to Apply**:
If you are enthusiastic and ready to take on a new challenge, we want to hear from you so **APPLY NOW** Please submit your CV today to be considered.

Join us in shaping the future of the energy industry and making a difference in the lives of our customers

We are an equal opportunity employer.

**Job Types**: Full-time, Permanent, Graduate

Pay: From £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Canteen
- Casual dress
- Company events
- Employee mentoring programme
- Referral programme
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Energy sales: 1 year (required)

Work Location: In person

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