Call Centre Agent
5 months ago
**Call Centre Agent - Energy Experience Required**
Are you a confident communicator?
Are you driven by targets and motivated by success?
If so, we invite you to become a vital part of our team as an Outbound Call Centre Agent
As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a commitment to excellence and innovation, we strive to exceed customer expectations and set industry benchmarks.
**Benefits of working with us**:
- Base salary plus an attendance incentive
- Rewarding commission structure.
- Ongoing training and professional development opportunities to equip you with the skills needed for success.
- Supportive and inclusive work environment with a focus on teamwork.
- Opportunities for career advancement.
- Early finish incentives on a daily/weekly basis
**Key Responsibilities**:
- Collaborate with team members and management to optimize performance and achieve collective goals.
- Utilize sales techniques to close deals and achieve sales targets.
- Build rapport with customers and identify their needs through effective questioning techniques.
- Meet or exceed daily/weekly targets and KPIs
**Role Requirements**:
- Previous experience in outbound telesales is essential.
- **Knowledge & Experience in the energy industry is essential**:
- Renewable experience will give you a high advantage in this role
- Excellent communication and interpersonal skills.
- Proven track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team.
- Strong negotiation and closing skills.
**Role Overview**:
As a Call Centre Agent, you will play a crucial role in driving sales and building relationships with our target audience. You will be responsible for making inbound &outbound calls to potential customers, presenting our products/services, and advising them to take action.
- £11.44 - £12.94ph - Attendance incentives
- This is an office based role in Glasgow city centre this is NOT a remote position
**How to Apply**:
If you are enthusiastic and ready to take on a new challenge, we want to hear from you so **APPLY NOW** Please submit your CV today to be considered.
Join us in shaping the future of the energy industry and making a difference in the lives of our customers
We are an equal opportunity employer.
**Job Types**: Full-time, Permanent, Graduate
Pay: From £11.44 per hour
Expected hours: 37.5 per week
**Benefits**:
- Canteen
- Casual dress
- Company events
- Employee mentoring programme
- Referral programme
- Transport links
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- Energy sales: 1 year (required)
Work Location: In person
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