Resident Liasion Officer

2 months ago


StokeonTrent, United Kingdom Fawkes & Reece Full time

**Location**: Stoke-on-Trent
**Salary**: £16.50- £17.50 per Hour
**Contract**: Long Term Contract
**Type**: Full Time

**Reference**: RLO-ST6_1699267134
**Posted**: November 6, 2023

Resident/Tenant Liaison Officer required for Tier 1 residential contractor for ongoing project in the Stoke on Trent area. As an individual you will be fully experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects.
Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised.
Responsible for collation of resident information packs and administration of customer records, KPI's etc.
Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships.
Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events.



  • Stoke-on-Trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke.Responsibilities:Deliver a excellent customer experience driving high levels of satisfactionWorking within a wider delivery teamWorking together with Senior Resident Liaison...


  • Stoke-on-Trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke.Responsibilities:Deliver a excellent customer experience driving high levels of satisfactionWorking within a wider delivery teamWorking together with Senior Resident Liaison...


  • Stoke-on-Trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke.Responsibilities:Deliver a excellent customer experience driving high levels of satisfactionWorking within a wider delivery teamWorking together with Senior Resident Liaison...


  • Stoke-on-Trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke.Responsibilities:Deliver a excellent customer experience driving high levels of satisfactionWorking within a wider delivery teamWorking together with Senior Resident Liaison...


  • Stoke-on-trent, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke.Responsibilities: Deliver a excellent customer experience driving high levels of satisfactionWorking within a wider delivery teamWorking together with Senior Resident Liaison Officer...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Responsibilities: Deliver a excellent customer experience driving high levels of satisfaction Working within a wider delivery team Working together with Senior Resident Liaison...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Working together with Senior Resident Liaison Officer Microsoft Office skills Experience of CRM systems prefered, but not required Holidays - 26 days Life Assurance Pension Private...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Working together with Senior Resident Liaison Officer Microsoft Office skills Experience of CRM systems prefered, but not required Holidays - 26 days Life Assurance Pension Private...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Working together with Senior Resident Liaison Officer Microsoft Office skills Experience of CRM systems prefered, but not required Holidays - 26 days Life Assurance Pension Private...


  • Stoke-on-Trent, Staffordshire, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel is currently recruiting for an experienced Resident Liasion Officer to join their growing Refurbishment business to work on a large EWI contract in Stoke. Working together with Senior Resident Liaison Officer Microsoft Office skills Experience of CRM systems prefered, but not required Holidays - 26 days Life Assurance Pension Private...


  • Stoke-on-Trent, United Kingdom Lovell Full time

    Permanent - Full Time 40 HoursAn exciting opportunity has arisen within our growing Refurbishment business in our Midlands region for a Resident Liaison Officer to join a dynamic Partnership team.Working out of one of our site based offices in Stoke on Trent, within a wider delivery team and responsible to the Project Manager, the position will deliver a...


  • Stoke-On-Trent, United Kingdom Lovell Full time

    Permanent - Full Time 40 HoursAn exciting opportunity has arisen within our growing Refurbishment business in our Midlands region for a Resident Liaison Officer to join a dynamic Partnership team.Working out of one of our site based offices in Stoke on Trent, within a wider delivery team and responsible to the Project Manager, the position will deliver a...


  • Stoke-on-Trent, Staffordshire, United Kingdom Lovell Full time

    Permanent - Full Time - 40 Hours An exciting opportunity has arisen within our growing Refurbishment business in our Midlands region for a Resident Liaison Officer to join a dynamic Partnership team. Working out of one of our site based offices in Stoke on Trent, within a wider delivery team and responsible to the Project Manager, the position will deliver a...


  • Stoke-on-Trent, Staffordshire, United Kingdom Lovell Full time

    Permanent - Full Time 40 Hours An exciting opportunity has arisen within our growing Refurbishment business in our Midlands region for a Resident Liaison Officer to join a dynamic Partnership team. Working out of one of our site based offices in Stoke on Trent, within a wider delivery team and responsible to the Project Manager, the position will deliver...